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We got an issue in America...
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Too many good docs
are getting out of business.
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Too many OB/GYNs
aren't able to practice their
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their love with women
all across this country.
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I don't have a job.
I don't want to have more debts.
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I don't pay off anything else
I already have out there.
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This is Adam.
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He had and accident.
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He's one of nearly 50 million Americans,
with no health insurance.
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But this film, isn't about Adam.
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So this is the table saw.
It was spinning that way...
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This is Rick.
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I was gripping a piece of wood.
and I grabbed it here
and it hit a knot...
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He sawed off the tops
of two of his fingers.
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... and it was that quick.
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His first thought?
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I don't have insurance,
how much will it cost?
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Am I gonna have to pay cash for this?
$2,000 or $3,000 or more?
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And does it mean
we're not gonna get a car?
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Rick also doesn't have health coverage.
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So the hospital gave him a choice.
Reattach the middle finger,
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for $60,000,
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or do the ring finger,
for $12,000.
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It's an awful feeling.
to just try
to put a value on your body.
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Being a hopeless romantic,
Rick chose the ring finger,
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for the bargain price of twelve grand.
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The top of his middle finger
now enjoys its new home,
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in an Oregon land fill.
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I can do that thing, where, you know
the old man used to like
pull the finger off.
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But this movie isn't about Rick either.
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Yes, they are nearly 50 million
Americans with no health insurance.
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They pray everyday they don't get sick,
because 18 thousand of them
will die this year,
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simply because, they're uninsured.
34
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But this movie isn't about them.
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It's about the 250 million of you,
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who have health insurance.
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Those of you who are living
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the American dream...
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It's moving day,
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for Larry
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and Donna Smith.
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They've packed everything they own,
in these two cars.
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And are driving to Denver, Colorado,
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to their new home...
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... in their daughter's storage room.
This is home sweet home.
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- Look at all that.
- We'll get everything organized.
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We will...
- What do we do with the computer?
- It stays there.
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So, this is where Heather talked about
we might have to put our bunk beds.
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I see what she's talking about.
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It wasn't suppose to end-up like this
for Larry and Donna.
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They both had good jobs.
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She was a newspaper editor
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And he was a Union machinist.
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They raised six kids
who all went to fine schools
like the University of Chicago.
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But Larry had a heart attack...
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and then another one...
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and then another one.
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And then Donna got cancer.
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And even though
they had health insurance,
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the co pays and the deductibles
soon ended up.
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To the point where they could
no longer afford to keep their home.
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Alright,
if somebody had told me 10 years ago
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this was gonna happen to us
because of healthcare,
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I would have said you're... :
"it's not possible.
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"Not in the US,
we wouldn't let that happen to people."
My God...
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- Are we gonna quit?
- No.
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It's just hard.
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They were bankrupt.
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So they moved in, with their daughter.
We've got it all figured out.
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We emptied the dresser
so you have a spot.
Nice, very nice.
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Even their son Danny popped-in
from across town
to welcome them to Denver.
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What do we do
about people like you guys.
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- I don't know, that's a good question.
- Seriously.
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Who will pay the deductible for 9,000$
is what I'm trying to understand.
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that's part of healthcare.
What about the people
like Cathy and I
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that have to come up there
and move you every 5 years,
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every 2 years, every year
because you don’t have enough money
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- to stay where you are.
- That's what Russell keeps saying too.
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I'm sorry it's not
what we wanted to have happen in life.
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And we're doing all what we can
to make the change.
81
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You don't know
what that feels like inside
at fifty some years old,
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to have to reach out
to my twenty-something year old
for help.
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It's gonna be hard for
4, 5, 6, 7 month, it's gonna be hard.
84
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Now I'm having an overwhelming feeling
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of you bring your problems with you
no matter where you go.
Yeah.
86
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But I don't know what to do about that.
87
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By sheer coincidence
their daughter's husband, Paul,
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was leaving on a job
the very same day they arrived.
We gotta go.
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Paul was a contractor.
But they weren't many job lately.
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So he found work out of town.
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I'm sure you'll keep a telephone
on most days, you know.
92
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Weird situation, ain't it?
93
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You can tell me where dad is going?
Iraq...
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00:08:15,000 --> 00:08:17,100
Why is daddy going to Iraq?
95
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To do some plumbing.
96
00:08:28,800 --> 00:08:33,100
This I do earlier in the morning.
The first thing I do is I clean here.
97
00:08:35,600 --> 00:08:40,300
At age 79, Frank Cardeal, should be
kicking back on a beach somewhere.
98
00:08:40,700 --> 00:08:43,900
But even though
he's insured by Medicare,
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it doesn't cover all the cost
of the drugs
that he and his wife need.
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Being that I'm an employee here
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my medicine is for free.
So that's why I gotta keep working.
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Until I die.
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There is nothing wrong with that.
104
00:09:06,200 --> 00:09:09,700
I always gotta keep my ears open
because there's always spillage's.
105
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Sometime you get a gallon of milk.
106
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Tomato Sauce, oh, you're in trouble,
it'll take half an hour to clean that up
107
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And I look on every aisle
to be sure every thing is clean
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and if I seen something I pick it up
whether it's paper or garbage
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00:09:28,400 --> 00:09:31,900
One day I had the keys in my hand,
and they went in there.
110
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And I had to climb in there
to get the keys out.
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It's a sad situation.
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If there are golden years,
I can find them,
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I'll tell you that.
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She had a painkiller for her hip.
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The bill's suffering...
This is two hundred and thirteen dollars
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- What, for a painkiller?
- I didn't take it.
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I backed off, I said no,
I gotta come back.
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What's in it? What's in theses new drug
that they all prescribe?
That's why I say,
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I believe you need the half
of the things they tell you.
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Because I have never taken medication.
And now, as I'm getting older,
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I don't even like to take an aspirin.
I do like a little Brandy.
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I don't really know how this happened
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but the trunk kind of came forward
into the back seat.
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00:10:28,300 --> 00:10:31,600
Laura Burnem was in a 45 miles
an hour head on collision
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that knocked her out cold.
Paramedics get her out of the car
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and into an ambulance
for a trip to the hospital.
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I get a bill from my insurance company,
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telling me that the ambulance ride
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was not going to be paid for
because it wasn't pre approuved.
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I don't know exactly when I was supposed
to pre approuve it, you know...
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like after I gain consciousness
in the car,
before I got in the ambulance or,
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I should I've grab my cell phone
off from the street
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and call while I was in the ambulance--
I mean
it's just crazy.
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I've applied for Healthnet insurance,
for Jason.
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They rejected him because of
his height and weight.
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Jason is six feet tall
and a hundred and thirty pounds.
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00:11:22,100 --> 00:11:25,000
I applied for health care through
BlueCross BlueShield
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and they answer me that my
body mass index was two high.
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I'm five one, I weight
a hundred and seventy five pounds
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I always thought that health insurance
companies were there to help us.
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So I posted a note on the internet,
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asking people if
they had had any similar stories
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about problems
with their insurance company.
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00:11:51,100 --> 00:11:55,400
Within 24 hours,
I had over 3,700 responses,
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and by the end of the week,
over 25.000 people had sent me
their healthcare horror stories.
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Some of them decided not to wait for me
to get back to them.
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Like Dough Noe, who decided
to take matters into his own hands,
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without my permission.
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His daughter Annette was 9 months old
when they discovered she as going deaf.
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00:12:20,200 --> 00:12:22,400
His health insurance company, CIGNA,
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00:12:22,600 --> 00:12:26,100
said they'd pay for an implant
in only one of her ears.
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00:12:26,100 --> 00:12:31,600
According to the letter they sent,
it's experimental,
for her to ear in two ears.
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00:12:32,200 --> 00:12:35,100
If a Cochlear implant
is good for one ear,
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it doesn't even make any sense that
it wouldn't be good for the second ear.
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Especially when a child
is just starting to learn how to talk,
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she has to learn
from both sides of her head.
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That's when he sat down
to write CIGNA a letter.
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This is to CIGNA.
"Noted filmmaker,
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00:12:54,700 --> 00:12:58,700
"Michael Moore is now in the process
"of gathering information
for his next film.
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00:12:58,800 --> 00:13:02,800
"I've sent along information concerning
CIGNA's lack of caring
for its policy holders.
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"Has your C.E.O
ever been in a film before?"
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Before he knew it,
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he received a call in his voice mail
from CIGNA headquarters.
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Tuesday 8:54 am.
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Obviously all this worked
because Annette is going
to get her second implant in July.
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- Dear Mike, I work in the industry...
- I work for an HMO...
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00:13:45,700 --> 00:13:49,300
I started to get hundreds of letters
of a different sort
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from people who work inside
the health care industry.
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- I want to tell you, I hate HMOs.
- They'd seen everything.
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- And they were fed up.
- ... a corrupt system.
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Health insurance companies suck.
Flat suck.
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00:14:00,800 --> 00:14:02,500
Like Becky Melky
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00:14:02,800 --> 00:14:04,900
who was in charge
of keeping sick people away
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00:14:05,200 --> 00:14:07,700
from one of America’s top
insurance companies.
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I work in a call center,
so people call in
and their asking for insurance quotes.
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They are certain preexisting conditions
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00:14:15,100 --> 00:14:19,000
basically, industry-wide
that will not be covered, diabetes,
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00:14:19,600 --> 00:14:23,800
heart deceases,
certain forms of cancer,
that if you have these conditions
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you almost likely not going
to get your health insurance.
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00:14:26,900 --> 00:14:32,000
How long is this list of conditions
that would make you ineligible?
It's a very long list.
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A long list...
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You could wrap around this house...
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Sometimes you know ahead of time
that they're gonna be declined
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00:15:05,900 --> 00:15:09,000
at the end of the application,
and you're like
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God, you know like one time
I got a couple,
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00:15:12,200 --> 00:15:14,200
and they were so happy to get...
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They were so happy that they were...
I took them through this application.
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And the husband was late for work.
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00:15:23,300 --> 00:15:26,400
And the wife said to him don't worry
baby, it's gonna be okay because...
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00:15:27,000 --> 00:15:30,700
we have health insurance now.
And when I looked at their application,
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I could tell they were both
gonna get declined
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because of their health conditions.
And they were so happy...
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00:15:35,800 --> 00:15:38,900
I thought God, they're gonna get
that phone call in a couple of weeks
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00:15:39,100 --> 00:15:42,500
telling them
that they're not eligible for insurance.
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00:15:43,500 --> 00:15:45,900
And I just felt so bad
because I just really thought
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00:15:46,100 --> 00:15:49,200
and I knew and I couldn't say anything
to them.
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I just felt like crap.
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00:15:51,800 --> 00:15:53,900
And that's why I'm such a bitch
on the phone
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00:15:54,100 --> 00:15:56,900
to people, because I don't wanna
get to know them, I don't wanna...
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00:15:57,100 --> 00:15:59,000
I don't wanna know
about their lives, I just...
201
00:15:59,200 --> 00:16:01,900
wanna get in, and get out,
and get done with it because I can't...
202
00:16:02,600 --> 00:16:04,900
I can't take the stress I'm...
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00:16:05,100 --> 00:16:08,500
In spite of Becky being
a bit of a pain on the phone,
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00:16:08,900 --> 00:16:13,100
a quarter of billion Americans
are still able to get health insurance.
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00:16:15,900 --> 00:16:17,400
Call toll free.
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00:16:17,800 --> 00:16:23,000
Let's meet some of these
happy insured customers,
like Maria, who has Blue Shield,
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00:16:23,200 --> 00:16:25,900
and Diane, who has Horizon Blue Cross.
208
00:16:26,300 --> 00:16:28,700
Laura has insurance through BCS,
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00:16:28,700 --> 00:16:31,300
and Amy is fully insured by Megalife.
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00:16:31,800 --> 00:16:34,400
And it's good thing
that they're all fully covered,
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00:16:34,600 --> 00:16:37,700
I ended out being diagnosed
with rachio-cancer.
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00:16:38,000 --> 00:16:40,200
Brain tumor.
Breast cancer.
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00:16:40,300 --> 00:16:43,300
Brain tumor on the right temporal lobe.
Because they were insured,
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00:16:43,700 --> 00:16:48,000
they got the red carpet treatment
at the doctor's office.
She requested
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00:16:48,200 --> 00:16:50,500
for me to see a neurologist.
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00:16:50,700 --> 00:16:52,800
The way they were gonna treat it
was to remove it.
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00:16:52,900 --> 00:16:54,700
The surgery was scheduled
for December 9th.
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00:16:54,900 --> 00:16:57,800
I was waiting for my first dose
of chemo.
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00:16:58,200 --> 00:17:00,100
They got their treatment, all right,
220
00:17:00,400 --> 00:17:04,700
But not before battling
with their insurance companies.
My insurance company
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00:17:05,000 --> 00:17:07,300
denied all IV drugs for me.
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00:17:08,100 --> 00:17:11,700
And all I was getting was IV drugs.
This was a preexisting condition.
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00:17:11,900 --> 00:17:15,700
It's not medically necessary.
We don't consider that life threatening.
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00:17:16,300 --> 00:17:19,200
Diane died
from her non-threatening tumor.
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00:17:19,800 --> 00:17:23,000
Laura's cancer is now spread
throughout her body.
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00:17:23,200 --> 00:17:27,100
Amy's cancer found its way
through the brain
and killed her a couple of years later.
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00:17:27,300 --> 00:17:30,400
While vacationing in Japan,
Maria became ill
228
00:17:30,700 --> 00:17:33,900
and got the MRI
that Blue Shield of California
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00:17:34,100 --> 00:17:36,000
had refused to approve.
230
00:17:36,200 --> 00:17:39,600
The doctors in Japan told her
she had a brain tumor.
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00:17:39,700 --> 00:17:43,300
Blue Shield had said repeatedly
she didn't have a tumor.
232
00:17:44,000 --> 00:17:48,300
That's when she said...
Well, I'm pretty sure I have a lawyer.
233
00:17:50,200 --> 00:17:52,400
March 13, 2003.
234
00:17:53,300 --> 00:17:56,300
Let me direct your attention
to exhibit one.
235
00:17:56,600 --> 00:17:59,100
Please, describe for me what it is.
236
00:17:59,200 --> 00:18:03,100
It is a denial for referral
237
00:18:03,900 --> 00:18:05,800
to an ophthalmologist.
238
00:18:05,800 --> 00:18:08,900
- Is it your signature on the document?
- Yes.
239
00:18:09,200 --> 00:18:12,100
Let me direct your attention
to exhibit 2.
240
00:18:12,200 --> 00:18:14,600
This is a denial of...
241
00:18:15,500 --> 00:18:20,100
a request for referral for a Magnetic
Resonance Imaging test of the brain.
242
00:18:20,600 --> 00:18:22,100
- It has your signature?
- Yes.
243
00:18:22,700 --> 00:18:26,400
I'd like to direct your attention
to exhibit 3.
Please, read this document.
244
00:18:26,800 --> 00:18:29,900
This is a denial of a referral to
245
00:18:30,700 --> 00:18:32,200
a neurosurgeon.
246
00:18:33,000 --> 00:18:36,600
Can you explain for me
how you came to sign
247
00:18:37,000 --> 00:18:38,700
the denial letter?
248
00:18:38,900 --> 00:18:41,900
This is a standard signature
that's put on all denial letters.
249
00:18:42,200 --> 00:18:45,300
Is that your signature or is that stamp?
That is a stamp.
250
00:18:45,500 --> 00:18:47,500
Did you ever see
251
00:18:47,800 --> 00:18:50,200
a denial letter
252
00:18:50,400 --> 00:18:55,000
before your signature was stamped on it?
No, but the denial letters
are fundamentally
253
00:18:55,700 --> 00:18:59,300
the same there.
The denial letters that are sent out...
254
00:18:59,600 --> 00:19:02,100
- The answer is no.
- No.
All right.
255
00:19:03,600 --> 00:19:05,800
The very definition
of a medical director
256
00:19:06,000 --> 00:19:08,300
is somebody who can save
the company a lot of money.
257
00:19:08,500 --> 00:19:12,200
Doctor Linda Pino
was a medical reviewer for Humana.
258
00:19:12,800 --> 00:19:16,900
She left her job
because she didn't like their way
of doing business.
259
00:19:17,300 --> 00:19:21,000
(Dr. Peeno) I was told when I started
that I had to keep a 10% denial.
260
00:19:21,200 --> 00:19:25,800
Then they were giving us reports weekly
that would have all the cases we reviewed,
261
00:19:26,000 --> 00:19:28,100
the percent approved
and the percent denied.
262
00:19:28,300 --> 00:19:31,000
And our actual percentage denial rate.
263
00:19:31,200 --> 00:19:35,600
Then there would be another report that
compared me to all the other reviewers.
264
00:19:35,800 --> 00:19:39,300
The doctor with the highest percent
of denials was gonna get a bonus.
265
00:19:39,400 --> 00:19:42,800
(Moore) Really? So you, as a doctor,
working for the HMO,
266
00:19:43,000 --> 00:19:46,200
if you denied more people healthcare,
you got a bonus?
267
00:19:46,400 --> 00:19:48,200
(Dr. Peeno) That was how they set it up.
268
00:19:48,400 --> 00:19:52,400
Any payment for a claim
is referred to as a medical loss.
269
00:19:52,600 --> 00:19:54,900
That's the terminology
the industry uses.
270
00:19:55,100 --> 00:19:58,600
I mean, when you don't spend money
on somebody, you deny their care,
271
00:19:58,800 --> 00:20:02,900
or you make a decision that brings
money in and you don't have to spend it,
272
00:20:03,100 --> 00:20:05,100
it's a savings to the company.
273
00:20:07,800 --> 00:20:09,700
This is Tarsha Harris.
274
00:20:10,100 --> 00:20:14,800
Blue Cross didn't deny her
her treatment,
and actually approved her operation.
275
00:20:17,600 --> 00:20:20,700
But then, they discovered
that in a distant past,
276
00:20:21,100 --> 00:20:22,600
she had had...
277
00:20:22,800 --> 00:20:24,500
a yeast infection.
278
00:20:26,600 --> 00:20:30,300
Apparently, it's common.
Men, women can get
a yeast infection.
279
00:20:30,600 --> 00:20:35,100
So, I was prescribed the yeast infection
cream, general cream,
280
00:20:36,300 --> 00:20:37,900
and it went away.
281
00:20:38,100 --> 00:20:39,900
She later applied for health insurance
282
00:20:40,100 --> 00:20:44,200
and that's what you're supposed
to be disclosing, serious ailments.
283
00:20:44,400 --> 00:20:47,800
The yeast infection was independent
and it's not a serious ailment.
284
00:20:47,900 --> 00:20:49,800
There was nothing else
she could have done.
285
00:20:49,900 --> 00:20:53,000
It wasn't until they were gonna have
to spend money that they looked.
286
00:20:53,600 --> 00:20:57,200
If they'd taken 5 minutes beforehand,
and wanted to clear up
the yeast infection,
287
00:20:57,400 --> 00:21:00,200
they could've looked in her medical
records or talked to her doctor.
288
00:21:00,300 --> 00:21:05,700
Because of the undisclosed
yeast infection,
Blue Cross dropped Tarsha Harris.
289
00:21:06,200 --> 00:21:10,300
She thinks she's put this behind her.
And then, Blue Cross changes their mind,
290
00:21:10,900 --> 00:21:15,200
tells the doctors
we're taking the money back,
go get the money from Tarsha.
291
00:21:16,400 --> 00:21:20,600
The fact in the matter is
it was a yeast infection.
That's all it was.
292
00:21:21,800 --> 00:21:25,500
I'm still a little bitter
because I don't trust
insurance companies now.
293
00:21:25,700 --> 00:21:29,600
To me, it seems they're always
gonna be looking for a way out.
294
00:21:29,800 --> 00:21:34,400
You know, what happened
to helping the person that's sick?
Don't make their problems worse?
295
00:21:36,600 --> 00:21:38,300
This is Lee Inerm.
296
00:21:39,000 --> 00:21:43,000
If they weren't able to weed you out
in the application process,
297
00:21:43,000 --> 00:21:46,200
or deny you the care
your doctor said you needed,
298
00:21:46,400 --> 00:21:49,500
and somehow ended up paying
for the operation,
299
00:21:50,800 --> 00:21:52,400
they send in Lee,
300
00:21:52,500 --> 00:21:53,900
their hitman.
301
00:21:54,000 --> 00:21:56,900
His job is to get
the company's money back
302
00:21:57,000 --> 00:21:58,500
any way he can.
303
00:21:59,000 --> 00:22:02,700
All he has to do
is find one slip up on your application
304
00:22:03,300 --> 00:22:06,700
or a preexisting condition
you didn't know you had.
305
00:22:07,300 --> 00:22:10,600
We're gonna go after this
like it's a murder case.
306
00:22:10,900 --> 00:22:13,500
And I mean my whole unit dedicated
307
00:22:13,600 --> 00:22:17,600
to going through your health history
for the last five years,
308
00:22:17,700 --> 00:22:20,500
looking for anything
that would indicated
309
00:22:20,500 --> 00:22:24,200
that you concealed something,
you misrepresented something,
310
00:22:24,300 --> 00:22:26,800
so that they can cancel the policy,
311
00:22:26,900 --> 00:22:30,400
or chart the rate so high
you can't pay them.
312
00:22:31,700 --> 00:22:34,300
And if we didn't find anything
you didn't disclose
313
00:22:34,500 --> 00:22:39,500
on the application, you can still
get hit with a preexisting denial.
314
00:22:40,100 --> 00:22:43,200
Because you don't even have
to have sought medical treatment for it.
315
00:22:43,700 --> 00:22:48,400
In some states,
it's legal to have what's called
"Prudent Person Preexisting Condition",
316
00:22:48,700 --> 00:22:54,800
and that's a mouthful, I know,
but what that says is if prior
to your insurance kicking in,
317
00:22:55,100 --> 00:22:58,000
you had any symptom, which would incline
318
00:22:58,500 --> 00:23:02,900
a normally prudent person
to have sought medical care,
319
00:23:04,000 --> 00:23:07,900
then, the condition of which
that symptom was a symptom
320
00:23:08,900 --> 00:23:10,300
is excluded.
321
00:23:13,400 --> 00:23:14,500
I know!
322
00:23:16,000 --> 00:23:19,400
It's labyrinthine, isn't it?
But that's how it works.
323
00:23:19,900 --> 00:23:21,900
They're supposed to be fair
and even-handed,
324
00:23:22,100 --> 00:23:25,700
but with an insurance company,
it's their frigging money!
325
00:23:25,800 --> 00:23:28,000
So, it's not unintentional,
326
00:23:28,300 --> 00:23:30,100
it's not a mistake,
327
00:23:30,300 --> 00:23:34,100
it's not an oversight,
you're not slipping through the cracks,
328
00:23:34,300 --> 00:23:37,600
somebody made that crack
and swept you towards it.
329
00:23:39,000 --> 00:23:41,700
And the intent is to maximize profits.
330
00:23:43,500 --> 00:23:46,700
Looking back, I don't know
that I killed anybody.
331
00:23:47,100 --> 00:23:49,400
Did I do harm in people's life?
332
00:23:49,600 --> 00:23:50,600
Yeah.
333
00:23:51,400 --> 00:23:52,700
Hell, yeah.
334
00:23:55,100 --> 00:23:57,900
I haven't worked for insurance companies
for a long time,
335
00:23:58,000 --> 00:24:02,000
and I don't think
that really serves to atone
336
00:24:02,400 --> 00:24:03,600
for my...
337
00:24:04,400 --> 00:24:06,500
participation in that mess.
338
00:24:08,100 --> 00:24:10,500
I am glad I'm out of it, though.
339
00:24:13,700 --> 00:24:17,400
Julie Pierce was struggling to get care
for her husband Tracy,
340
00:24:17,900 --> 00:24:20,500
who was suffering from kidney cancer.
341
00:24:21,400 --> 00:24:25,100
Julie works in the intensive care unit
at Saint Joseph medical center,
342
00:24:25,400 --> 00:24:27,400
in Kansas City, Missouri,
343
00:24:27,700 --> 00:24:30,300
which provided her family
with health insurance.
344
00:24:30,600 --> 00:24:35,500
Every month, there was a new drug
that the doctors wanted to try.
My insurance denied it.
345
00:24:36,200 --> 00:24:39,200
One letter might say
not a medical necessity,
346
00:24:39,700 --> 00:24:44,200
one letter might say it's not
for this particular type of cancer,
347
00:24:44,500 --> 00:24:46,200
and they denied it.
348
00:24:47,400 --> 00:24:51,500
Then, we came up with the bone marrow
It had showed to stop it,
349
00:24:51,800 --> 00:24:54,400
sometimes, completely get rid of it.
350
00:24:55,300 --> 00:24:58,800
Tracy's doctors said that this treatment
had been successfully tried
351
00:24:59,100 --> 00:25:01,000
on many other patients.
352
00:25:02,200 --> 00:25:06,000
If one of Tracy's brothers turned out
to be a suitable donor,
353
00:25:06,000 --> 00:25:10,700
they were promising
bone marrow treatments
forbidding Tracy's cancer.
354
00:25:12,400 --> 00:25:16,600
Two weeks later, the bone marrow
nurse at KU called me and she goes,
355
00:25:16,600 --> 00:25:21,100
we've got the results back. His youngest
brother is a perfect donor match.
356
00:25:21,600 --> 00:25:23,200
We were ecstatic.
357
00:25:23,800 --> 00:25:25,000
You know,
358
00:25:25,100 --> 00:25:28,100
I think that's a the happiest
I had seen him
359
00:25:30,300 --> 00:25:31,600
in a while.
360
00:25:32,900 --> 00:25:33,900
So,
361
00:25:34,900 --> 00:25:38,700
we submitted it, and they denied it.
Said it was experimental.
362
00:25:40,800 --> 00:25:44,800
So, I found out that there is a board
of trustees over our medical plan
363
00:25:45,000 --> 00:25:46,600
that actually work at my hospital.
364
00:25:46,900 --> 00:25:50,700
And they are the final decision makers
on what gets approved
365
00:25:50,700 --> 00:25:55,500
and what doesn't get approved.
Julie and her husband
and their son, Tracy Junior,
366
00:25:55,900 --> 00:25:59,000
demanded a meeting with the health
plan's board of trustees
367
00:25:59,500 --> 00:26:03,100
the very people who had the power
to approve their claim.
368
00:26:03,500 --> 00:26:07,200
They told Julie
that they were sympathetic
to her situation.
369
00:26:07,900 --> 00:26:11,300
I said, your sympathy does me no good
when I'm burying him next year.
370
00:26:12,000 --> 00:26:15,400
And I told them, I said if I was...
371
00:26:16,100 --> 00:26:20,400
Bruce Van Cleef was our CEO, I said,
I bet if it was Bruce Van Cleef's wife,
372
00:26:21,000 --> 00:26:23,000
it were to get approved.
373
00:26:23,600 --> 00:26:25,700
No, it's nothing like that!
374
00:26:25,800 --> 00:26:30,200
And I said, or maybe
if my husband was white..."
And I got up and walked out of the room.
375
00:26:32,100 --> 00:26:33,700
When we got home,
376
00:26:34,000 --> 00:26:36,300
I found him up in the bathroom,
377
00:26:36,800 --> 00:26:40,900
and I knocked on the door and said,
"What are you doing in there?"
378
00:26:41,300 --> 00:26:42,800
"Nothing". And I opened the door
379
00:26:42,900 --> 00:26:45,700
because usually, he'll say:
"What do you think I'm doing in here?"
380
00:26:46,500 --> 00:26:49,400
And he was sitting there
and he was crying.
381
00:26:51,400 --> 00:26:53,200
And he said: Why me?
382
00:26:53,700 --> 00:26:55,500
"I'm a good person".
383
00:26:55,600 --> 00:26:58,600
And I said:
But we're not done fighting this.
384
00:26:59,300 --> 00:27:01,100
We're strong, yeah.
385
00:27:02,100 --> 00:27:03,600
And he said...
386
00:27:03,700 --> 00:27:07,100
You know, he goes:
I can see now that I'm gonna die.
387
00:27:07,600 --> 00:27:10,800
He said:
"But I can leave everything in the world
388
00:27:11,300 --> 00:27:14,200
"but I don't want to leave you
and Tracy."
389
00:27:18,000 --> 00:27:21,100
The doctor told me
he would die in three weeks.
390
00:27:21,700 --> 00:27:22,900
And...
391
00:27:25,300 --> 00:27:28,000
On January 13th, which was my birthday,
392
00:27:29,500 --> 00:27:31,100
he went to sleep,
393
00:27:33,000 --> 00:27:35,900
and he died five days later,
here at home.
394
00:27:37,400 --> 00:27:39,600
He was my best friend,
395
00:27:40,700 --> 00:27:44,200
he was my soul mate,
he was my son's father.
396
00:27:46,900 --> 00:27:49,500
I mean, we were to grow old together.
397
00:27:50,800 --> 00:27:53,800
They took away everything that matters.
398
00:27:57,000 --> 00:27:59,400
I wanna know why, why my husband.
399
00:28:01,300 --> 00:28:04,000
Why wasn't he given the chance to live.
400
00:28:05,700 --> 00:28:09,900
You preach these vision and values
that we care for the sick,
the dying, the poor...
401
00:28:10,400 --> 00:28:13,400
that we're a healthcare
that leaves no one behind.
402
00:28:14,600 --> 00:28:18,100
You left him behind!
You didn't even give him a start!
403
00:28:19,600 --> 00:28:21,800
It was as if he was nothing.
404
00:28:23,200 --> 00:28:26,200
And I want them
to have a conscious about it.
405
00:28:26,200 --> 00:28:30,300
And I don't think they do!
I don't think it has faced them
one bit...
406
00:28:33,000 --> 00:28:34,100
at all.
407
00:28:37,400 --> 00:28:41,900
There was one person
in the healthcare industry
who did have a conscience.
408
00:28:42,500 --> 00:28:44,400
Dr. Linda Pino,
409
00:28:44,500 --> 00:28:47,300
former medical reviewer at Humana.
410
00:28:47,600 --> 00:28:49,500
My name is Linda Pino,
411
00:28:49,700 --> 00:28:53,500
I am here primarily today
to make a public confession.
412
00:28:54,100 --> 00:28:56,500
On spring of 1997,
413
00:28:56,800 --> 00:28:58,300
as a physician,
414
00:28:58,600 --> 00:29:01,800
I denied a man a necessary operation
415
00:29:01,900 --> 00:29:05,500
that would have saved his life
and thus caused his death.
416
00:29:07,200 --> 00:29:10,800
No person and no group
has held me accountable for this,
417
00:29:10,900 --> 00:29:15,800
because in fact, what I did was
I saved the company
a half a million dollars for this.
418
00:29:17,700 --> 00:29:22,900
And, furthermore, this particular act
secured my reputation
as a good medical director,
419
00:29:23,800 --> 00:29:27,800
and it insured my continued advancement
in the healthcare field.
420
00:29:27,900 --> 00:29:31,800
I went from making
a few hundred dollars a week
as a medical reviewer
421
00:29:32,000 --> 00:29:35,800
to an escalating six figure income
as a position executive.
422
00:29:37,200 --> 00:29:39,900
In all my work, I had one primary duty,
423
00:29:40,000 --> 00:29:42,800
and that was to use my medical expertise
424
00:29:43,100 --> 00:29:47,100
for the financial benefit
of the organization for which I worked.
425
00:29:47,900 --> 00:29:52,800
And I was told repeatedly
that I was not denying care,
I was simply denying payment.
426
00:29:53,400 --> 00:29:56,600
I know how manage care maims
and kills patients.
427
00:29:56,900 --> 00:30:00,700
So, I'm here to tell you about
the dirty work of manage care.
428
00:30:00,700 --> 00:30:03,200
And I'm haunted by the thousands
of pieces of paper
429
00:30:03,400 --> 00:30:06,600
on which I have written
that deadly word: denied.
430
00:30:06,700 --> 00:30:08,000
Thank you.
431
00:30:12,300 --> 00:30:16,300
How did we get to the point
doctors and health insurance companies
432
00:30:16,900 --> 00:30:20,300
actually being responsible
for the death of patients?
433
00:30:23,100 --> 00:30:25,100
Who invented this system?
434
00:30:27,100 --> 00:30:29,000
How did this all begin?
435
00:30:32,000 --> 00:30:34,000
Where did the HMO start?
436
00:30:39,000 --> 00:30:42,500
Thanks to the wonders of magnetic tape,
we know.
437
00:31:44,900 --> 00:31:48,300
"I am proposing today
a new national health strategy.
438
00:31:49,800 --> 00:31:52,700
The purpose of this program
is simply this:
439
00:31:52,900 --> 00:31:56,600
I want America to have
the finest health care in the world,
440
00:31:56,700 --> 00:31:58,700
and I want every American
441
00:31:58,900 --> 00:32:02,000
to be able to have that care
when he needs it".
442
00:32:03,700 --> 00:32:07,200
The plan hatched between Nixon
and Edgar Kaiser worked.
443
00:32:08,100 --> 00:32:12,200
In the ensuing years,
patients were given less and less care.
444
00:32:12,400 --> 00:32:16,700
Bigger logs-in in the nearby
public hospitals
and less quality medical care.
445
00:32:17,000 --> 00:32:20,200
Been here 'bout 18 hours,
since 7 in the morning.
446
00:32:20,200 --> 00:32:24,100
What looks cramped and unsightly
can also be dangerous.
447
00:32:24,300 --> 00:32:29,300
While the health insurance company
became wealthy,
the system was broken.
448
00:32:29,600 --> 00:32:31,900
37 millions Americans
are without protection
449
00:32:32,000 --> 00:32:35,300
against catastrophic illness.
The losers are the poor,
450
00:32:35,500 --> 00:32:39,700
who may now postpone
urgently needed healthcare
until it's too late.
451
00:32:40,200 --> 00:32:42,100
This went on for years,
452
00:32:42,900 --> 00:32:45,300
until this man road into town,
453
00:32:46,400 --> 00:32:48,900
bringing with him his little lady.
454
00:32:55,800 --> 00:32:57,000
Sassy.
455
00:32:59,200 --> 00:33:00,800
Smart.
456
00:33:04,200 --> 00:33:05,700
Sexy.
457
00:33:09,200 --> 00:33:11,500
Some men couldn't handle it.
458
00:33:12,700 --> 00:33:14,800
Today I am announcing the formation
459
00:33:15,000 --> 00:33:18,000
of the president's task force
on national health reform.
460
00:33:18,500 --> 00:33:21,000
chaired by the First Lady,
Hillary Rodham Clinton.
461
00:33:21,600 --> 00:33:25,400
Hillary Rodham Clinton
decided to make healthcare for everyone.
462
00:33:25,500 --> 00:33:29,200
her top priority.
Universal coverage now!
463
00:33:29,600 --> 00:33:32,300
It will not depend upon where you work,
whether you work
464
00:33:32,500 --> 00:33:34,500
or whether you have
a pre-existing condition.
465
00:33:34,700 --> 00:33:37,300
Healthcares,
they can never be taken away.
466
00:33:37,500 --> 00:33:40,300
Some republicans complain
Mrs. Clinton is getting a free ride
467
00:33:40,400 --> 00:33:44,200
because she's the President's wife.
It's fairly risky business, I believe,
468
00:33:44,400 --> 00:33:49,000
what President Clinton did,
to put his wife in charge
of some big policy program.
469
00:33:49,400 --> 00:33:51,300
and while I don't share
the chairman's joy
470
00:33:51,500 --> 00:33:55,400
at the holding hearings
on a government-run healthcare system.
471
00:33:56,200 --> 00:33:58,400
I do share his intention
to make the debate
472
00:33:58,500 --> 00:34:01,800
in the legislature process
as exciting as possible.
473
00:34:01,800 --> 00:34:04,400
I'm sure you will do that, Mr. Armey.
474
00:34:04,900 --> 00:34:08,700
- We'll do the best we can.
- You and Dr. Kevorkian, I think.
475
00:34:14,300 --> 00:34:18,400
I have been told about your charm
and wit, and let me say...
476
00:34:19,300 --> 00:34:22,400
The reports on your charm
are overstated,
477
00:34:22,500 --> 00:34:26,300
the reports on your wit
are understated.
Thank you, thank you very much.
478
00:34:27,400 --> 00:34:30,100
She drove Washington insane.
479
00:34:30,300 --> 00:34:33,100
Do you really want the federal
government to control your healthcare?
480
00:34:33,200 --> 00:34:35,300
You won’t have the choice
of your own doctors.
481
00:34:35,400 --> 00:34:37,500
- Less government...
- More government control.
482
00:34:37,600 --> 00:34:41,600
- More government...
- Less control for you and your family.
When your mama gets sick,
483
00:34:41,700 --> 00:34:44,200
she might talk to a bureaucrat
instead of a doctor.
484
00:34:44,400 --> 00:34:47,200
This is a total mess,
and it's about to get messier.
485
00:34:47,400 --> 00:34:50,400
Not this big, bureaucratic,
socialistic plan that they have!
486
00:34:50,600 --> 00:34:52,900
- Socialist takeover...
- Socialized medicine.
487
00:34:53,100 --> 00:34:56,300
What really amounts
to a giant social experiment.
488
00:35:02,500 --> 00:35:06,000
Nothing puts more fear in us
that the thought of that.
489
00:35:06,700 --> 00:35:10,200
And the chiefs fear mongers
against socialized medicine
490
00:35:10,200 --> 00:35:12,700
have always been the good doctors
491
00:35:12,900 --> 00:35:14,900
of the American Medical Association.
492
00:35:15,100 --> 00:35:18,700
"This would put the government smack
into your hospital,
493
00:35:18,700 --> 00:35:21,500
defining services,
setting standards,
494
00:35:21,700 --> 00:35:24,900
establishing committees,
calling for reports,
495
00:35:25,000 --> 00:35:29,400
deciding who gets in and who gets out.
After all, the government has to treat
496
00:35:29,600 --> 00:35:33,700
everyone fair and equal,
don't you know?
Take us all the way, down the road
497
00:35:33,800 --> 00:35:36,700
to a new system of medicine
for everybody."
498
00:35:36,800 --> 00:35:39,200
Yes, medicine for everyone,
499
00:35:39,600 --> 00:35:41,600
the AMA didn't want that
500
00:35:42,500 --> 00:35:45,100
And to drive the point home further,
501
00:35:45,100 --> 00:35:48,900
they held thousands of coffee clatches
all over the country,
502
00:35:49,000 --> 00:35:52,900
where they invited their neighbors
to come and listen to a record,
503
00:35:53,300 --> 00:35:55,400
made by a well-known actor,
504
00:35:55,400 --> 00:35:58,100
on the evils of socialized medicine.
505
00:35:58,400 --> 00:36:00,500
"My name is Ronald Reagan.
506
00:36:00,600 --> 00:36:05,000
One of the traditional methods
of imposing statism or socialism
on our people,
507
00:36:05,500 --> 00:36:07,700
has been by way of medicine.
508
00:36:08,100 --> 00:36:12,600
The doctor begins to lose freedom.
It's like telling a lie,
and one leads to another
509
00:36:13,100 --> 00:36:16,200
A doctor decides he wants to practice
in one town.
510
00:36:16,300 --> 00:36:19,000
And the government has to say to him :
"You can't live in that town,
511
00:36:19,100 --> 00:36:22,300
"they already have enough doctors,
you have to go some place else."
512
00:36:23,000 --> 00:36:26,400
All of us can see what happens,
once you established a precedent,
513
00:36:26,600 --> 00:36:29,300
that a government can determine a man's
514
00:36:29,700 --> 00:36:32,300
working place and his working methods
515
00:36:32,500 --> 00:36:34,900
and behind,
it will come other federal programs
516
00:36:35,000 --> 00:36:38,500
that will invade every area of freedom
as we have known it in this country.
517
00:36:38,900 --> 00:36:42,000
Until, on day, we will awake to find...
518
00:36:42,300 --> 00:36:44,300
that we have socialism."
519
00:36:47,800 --> 00:36:50,400
The White House said today it's time
to turn down the rhetoric,
520
00:36:50,500 --> 00:36:54,800
reacting to burning an effigy
of Hillary Rodham Clinton.
The times may have changed
521
00:36:55,100 --> 00:36:57,300
but the scare tactics hadn't.
522
00:36:58,000 --> 00:37:01,000
The healthcare industries spent
over a hundred millions dollars
523
00:37:01,200 --> 00:37:03,700
to defeat Hillary's healthcare plan
524
00:37:04,000 --> 00:37:05,700
and they succeeded.
525
00:37:06,000 --> 00:37:10,700
And I want to introduce to you
the president, because he loves
526
00:37:10,900 --> 00:37:15,000
the Easter egg role.
For the next seven years
in the White House,
527
00:37:15,100 --> 00:37:19,300
she was not allowed
to bring it up again.
Is anybody here older than two?
528
00:37:19,500 --> 00:37:21,700
A decade and a half went by,
529
00:37:21,900 --> 00:37:25,100
and still America
had no universal health plan.
530
00:37:25,500 --> 00:37:29,800
The United States slipped to number 37
in healthcare around the world,
531
00:37:30,200 --> 00:37:32,900
just slightly ahead of Slovenia.
532
00:37:37,900 --> 00:37:42,100
But that's understandable,
because Congress was busy
with other matters.
533
00:37:43,200 --> 00:37:45,900
Mister speaker, today I rise
to offer congratulations
534
00:37:46,000 --> 00:37:48,400
to the confectioners
of Just Born Incorporated,
535
00:37:48,800 --> 00:37:51,000
as they celebrate
the fiftieth anniversary
536
00:37:51,200 --> 00:37:54,000
of one of their most recognized
and celebrated products,
537
00:37:54,200 --> 00:37:57,800
not to mention my daughter's favorite,
Marshmallow Peeps.
538
00:37:57,900 --> 00:38:02,700
And thus the healthcare industry
went unchecked
into the early twenty-first century.
539
00:38:02,900 --> 00:38:05,100
Humana more than doubled
its 4th quarter profit,
540
00:38:05,200 --> 00:38:07,200
lifts its earning outlook
for the year as well...
541
00:38:07,400 --> 00:38:11,700
United Health has tripled
its share's prices.
Making obscene profits...
542
00:38:12,300 --> 00:38:14,400
... better than unexpected earnings,
one of them....
543
00:38:14,500 --> 00:38:16,900
There's a lot of really wealthy
shareholders, out there.
544
00:38:17,100 --> 00:38:19,300
Are they willing to actually
share some of that wealth?
545
00:38:19,500 --> 00:38:22,200
Turning their CEOs into billionaires...
546
00:38:23,600 --> 00:38:26,500
and skirting the law
whenever they wanted.
547
00:38:28,600 --> 00:38:32,900
But their biggest accomplishment
was buying our United States Congress.
548
00:38:33,100 --> 00:38:34,800
This is Washington at work.
549
00:38:34,900 --> 00:38:37,800
Lobbying has become so brazen,
the money is being collected...
550
00:38:38,000 --> 00:38:40,900
With four time
as many healthcare lobbyists
551
00:38:40,900 --> 00:38:46,200
than they are members of Congress.
They even manage to buy off old foes.
552
00:38:46,900 --> 00:38:49,600
For her silence, Hillary was rewarded,
553
00:38:49,800 --> 00:38:53,400
and she became the second
largest recipient in the Senate
554
00:38:53,500 --> 00:38:56,100
of healthcare industry contributions.
555
00:39:00,700 --> 00:39:05,300
We've given
the entire health care system
over to the insurance industry.
556
00:39:05,600 --> 00:39:09,200
And they have total control.
Well, not total control.
557
00:39:10,100 --> 00:39:13,700
Drug companies like to buy
their members of Congress too.
558
00:39:14,500 --> 00:39:17,200
Here is what it costs to buy these men.
559
00:39:18,000 --> 00:39:19,500
And this woman.
560
00:39:21,900 --> 00:39:23,200
This guy.
561
00:39:24,100 --> 00:39:25,500
And this guy.
562
00:39:25,700 --> 00:39:27,100
And him too.
563
00:39:28,300 --> 00:39:32,300
Ladies and gentlemen,
the President of the United States.
564
00:39:32,900 --> 00:39:35,700
And the biggest check
was saved for last.
565
00:39:37,300 --> 00:39:39,900
Why did they hand out all this cash?
566
00:39:40,100 --> 00:39:45,100
They wanted a bill passed.
A bill to help seniors
with their prescriptions.
567
00:39:45,800 --> 00:39:47,700
Let there be no mistake about it.
568
00:39:48,000 --> 00:39:51,400
Republicans love their mothers and
their fathers and their grand-parents.
569
00:39:51,600 --> 00:39:55,600
as much as anybody else on this Hill
And we're gonna take care
of them in this country.
570
00:39:57,300 --> 00:40:01,800
Of course, it was really a bill to hand
over 800 billion of our tax dollars
571
00:40:02,000 --> 00:40:06,200
to the drug and health
insurance industry.
by letting the drug companies charge,
572
00:40:06,400 --> 00:40:10,300
whatever they wanted,
and making the private health
insurance companies,
573
00:40:10,500 --> 00:40:14,100
the middle man.
Everybody was going to get their cut.
574
00:40:14,500 --> 00:40:19,300
The man they appointed
to get the job done,
was congressman Billy Tauzin.
575
00:40:19,900 --> 00:40:24,800
He was the right man for the job,
because he had a secret weapon.
576
00:40:25,500 --> 00:40:29,200
No one in this house loves their mother
more than I love my mother.
577
00:40:29,300 --> 00:40:32,700
I'd challenge you on that, sir.
Nobody in this... body,
578
00:40:32,800 --> 00:40:36,500
loves their mother any more or
any less than anyone of us.
579
00:40:36,700 --> 00:40:38,400
I love that woman.
580
00:40:38,800 --> 00:40:43,400
Do you think for a second
you love your moms and dads
any more than we love ours?
581
00:40:43,600 --> 00:40:46,300
Do you think Republicans and Democrats
582
00:40:46,300 --> 00:40:50,700
will vote for you?
Do you really believe that, Mr. Stark?
God bless you.
583
00:40:51,000 --> 00:40:53,600
They all loved their mothers,
584
00:40:54,100 --> 00:40:58,300
it's just that they didn't love
our mothers...
as much.
585
00:40:58,500 --> 00:41:01,100
"Now I'm honored and pleased to sign
586
00:41:01,400 --> 00:41:03,900
this historic piece of legislation,
587
00:41:04,800 --> 00:41:08,800
the Medicare Prescription Drug
Improvement and Modernization Act
588
00:41:08,800 --> 00:41:10,700
of 2003."
589
00:41:12,900 --> 00:41:14,300
What they didn't tell us,
590
00:41:14,500 --> 00:41:19,400
was that the elderly could end up
paying more for that prescriptions
than they did before.
591
00:41:19,600 --> 00:41:22,100
Over two thirds of senior citizens
592
00:41:22,300 --> 00:41:25,600
would still pay
over 2000 dollars a year.
593
00:41:26,200 --> 00:41:31,000
And when it was all over,
14 congressional aids,
who worked on the bill,
594
00:41:31,300 --> 00:41:35,900
quit their jobs on the Hill,
and went to work
for the healthcare industry.
595
00:41:37,200 --> 00:41:39,400
As did one congressman.
596
00:41:43,700 --> 00:41:45,800
Billy Tauzin left Congress,
597
00:41:46,000 --> 00:41:48,100
to become the CEO of Phrma,
598
00:41:48,200 --> 00:41:50,100
a drug industry lobby,
599
00:41:50,300 --> 00:41:53,300
for the salary of 2 millions dollars
a year.
600
00:41:55,400 --> 00:41:58,000
Oh, it was a happy day in Washington.
601
00:41:58,800 --> 00:42:00,500
Many Americans knew
602
00:42:01,100 --> 00:42:04,400
they were never going to see
universal healthcare,
603
00:42:04,800 --> 00:42:06,900
and that's why some of them
604
00:42:06,900 --> 00:42:09,400
decided to look elsewhere for help.
605
00:42:14,800 --> 00:42:17,500
We're driving across the Detroit river.
606
00:42:17,800 --> 00:42:19,700
Back there is the Renaissance Center,
607
00:42:19,900 --> 00:42:22,400
you can see the Renaissance Center,
General Motors headquarters,
608
00:42:22,600 --> 00:42:25,000
downtown Detroit, the skyline...
609
00:42:25,500 --> 00:42:30,500
You get a really nice view
from driving over the bridge.
This is Adrian Campbell,
610
00:42:31,000 --> 00:42:34,100
a single mother,
who at the age of 22
611
00:42:34,300 --> 00:42:36,500
came down with cancer.
612
00:42:36,500 --> 00:42:40,800
I got cervical cancer and i was denied
through the insurance company.
613
00:42:41,000 --> 00:42:44,700
They say "We're not paying for
because you're 22 and you don't have...
614
00:42:44,900 --> 00:42:48,500
"You shouldn't be having
cervical cancer."
"You're too young."
615
00:42:49,300 --> 00:42:52,300
Forced into debt, but now cancer free,
616
00:42:52,300 --> 00:42:57,400
Adrian was fed up
with the American care system.
She had a new plan.
617
00:42:57,700 --> 00:43:00,400
I have everything ready,
before I even hit the border.
618
00:43:00,500 --> 00:43:04,300
I got my passport ready, I got my money
out for the... You know, the...
619
00:43:04,600 --> 00:43:07,600
3 dollars and 25 cents
to get across one-way.
620
00:43:07,800 --> 00:43:12,700
And I got everything just sitting
up here on my visor just ready to go.
621
00:43:17,600 --> 00:43:19,600
Now Laura, be very quiet.
622
00:43:23,500 --> 00:43:25,500
- Citizenship?
- US.
623
00:43:25,600 --> 00:43:27,300
- Where do you live?
- I live in Michigan.
624
00:43:27,500 --> 00:43:29,700
- That's not on, right?
- No.
625
00:43:30,700 --> 00:43:33,000
She may live in Michigan
626
00:43:33,800 --> 00:43:38,700
but ten blocks across the border,
Adrian becomes a Canadian.
627
00:43:39,000 --> 00:43:42,500
How long have you been living here?
- 3 months?
- A couple.
628
00:43:42,700 --> 00:43:46,200
I haven't applied for the ??? card yet
629
00:43:46,300 --> 00:43:50,700
- I still have mine.
- It takes 10 minutes.
That's fine, I don't mind.
630
00:43:50,900 --> 00:43:52,400
OK, thank you.
631
00:43:52,400 --> 00:43:55,200
I put down Kyle's address,
at the clinic,
632
00:43:55,200 --> 00:43:57,900
and when they ask, you know,
what my relationship is
633
00:43:58,000 --> 00:44:02,000
I put down that I was
his common-law ... partner.
634
00:44:02,300 --> 00:44:06,800
I don't like to lie
and I don't like liars,
it's little white lies, but it's...
635
00:44:07,000 --> 00:44:09,400
You know, I'm saving the money.
636
00:44:10,300 --> 00:44:12,700
You don't have to bring a check
when you go to hospital here.
637
00:44:12,900 --> 00:44:15,300
You know, it's provided to us.
638
00:44:15,600 --> 00:44:21,100
Something you don't have to worry about,
you don't have to fight to get it.
Stress free.
639
00:44:26,500 --> 00:44:29,300
They're calling the cops.
The presence of our camera crew
640
00:44:29,400 --> 00:44:31,500
has alerted the clinic that
something was up.
641
00:44:31,700 --> 00:44:35,600
And I don't think
I'm gonna get seen now.
So I have another idea.
642
00:44:36,600 --> 00:44:39,300
I'm gonna go down to the other clinic.
643
00:44:39,500 --> 00:44:42,100
There is...
There is a clinic down...
644
00:44:42,400 --> 00:44:44,100
One that we passed.
645
00:44:44,600 --> 00:44:47,800
The police showed up over there?
Look.
646
00:44:49,200 --> 00:44:51,900
Yes, what Adrian was doing was illegal.
647
00:44:51,900 --> 00:44:55,900
But we're Americans.
We go into other countries
when we need to.
648
00:44:57,000 --> 00:44:59,300
It's tricky, but it's allowed.
649
00:45:02,700 --> 00:45:04,800
It's kind of frustrating I haven't...
I mean...
650
00:45:05,100 --> 00:45:07,200
I'd just get married
and that'd solve everything.
651
00:45:07,400 --> 00:45:11,900
She'd be covered automatically
Americans marry Canadians
just for the healthcare.
652
00:45:12,700 --> 00:45:14,000
We're used.
653
00:45:14,800 --> 00:45:17,800
Sounds like a good idea.
See if it works.
654
00:45:18,000 --> 00:45:20,400
Start something... start a trend.
655
00:45:22,400 --> 00:45:26,800
In Canada, they give everybody free
healthcare, doesn't it work up there?
656
00:45:27,500 --> 00:45:31,200
We wait months to get treatment
you can get in a week
or a few days here.
657
00:45:31,300 --> 00:45:34,700
In Canada,
you'd have to wait 9 to 10 months,
658
00:45:34,800 --> 00:45:37,300
for bypass surgery.
Many Canadians believe
659
00:45:37,500 --> 00:45:40,000
it's the health care system itself
660
00:45:40,000 --> 00:45:43,000
that's truly sick.
They pay their doctors less.
661
00:45:43,200 --> 00:45:46,500
A surgeon can only do certain
number of operation each year,
662
00:45:46,600 --> 00:45:49,400
with only so many expensive
new pieces of equipment.
663
00:45:49,500 --> 00:45:53,500
It's easier for your cat or dog
to receive a MRI here in America.
664
00:45:53,700 --> 00:45:56,000
You die of cancer
waiting for that chemo 'cause
665
00:45:56,100 --> 00:45:58,000
like all of Ottawa
has like one chemo machine.
666
00:45:58,200 --> 00:46:02,500
And if you think socialized medicine
is a good idea...
ask a Canadian.
667
00:46:04,400 --> 00:46:08,100
So I thought who better to ask,
than my Canadian relatives:
668
00:46:08,300 --> 00:46:09,900
Bob and Estelle.
669
00:46:10,400 --> 00:46:13,600
But they wouldn't cross the border
into America.
670
00:46:13,800 --> 00:46:17,200
They wanted me to meet them
at Sears, in Canada.
671
00:46:18,000 --> 00:46:20,400
Now, what do you guys doing here?
672
00:46:20,900 --> 00:46:24,800
We buy an insurance:
we're going over to the States.
We're going to the States to see you.
673
00:46:25,300 --> 00:46:28,400
Right, you know,
that's just across the river.
674
00:46:28,800 --> 00:46:31,000
You wouldn't even go over
see us over in Michigan
675
00:46:31,100 --> 00:46:34,500
for a couple of hours
without this insurance?
No, we wouldn't.
676
00:46:34,600 --> 00:46:37,600
We're just adamant about it,
we would not do it.
677
00:46:37,800 --> 00:46:41,800
If somebody punches us in the mouth,
if something,
and something like that...
678
00:46:42,300 --> 00:46:45,000
You don't want to get caught
in the American health system thing.
679
00:46:45,700 --> 00:46:50,700
We have nothing against Americans,
or America,
or anything like that at all.
680
00:46:50,800 --> 00:46:54,500
We're nice and simple people.
Yes, well, not very simple, but...
681
00:46:55,100 --> 00:46:56,900
certainly very nice.
682
00:46:59,000 --> 00:47:02,300
I decided to explore
their anti-American views further,
683
00:47:02,500 --> 00:47:07,800
over some fine Canadian cuisine.
We have a friend who went to Hawaii.
684
00:47:08,700 --> 00:47:12,300
And he sustained
head injury while he was there.
685
00:47:13,000 --> 00:47:15,400
And before he was
well enough to come home,
686
00:47:15,800 --> 00:47:19,400
he had chocked up
a bill of over $600,000.
687
00:47:21,200 --> 00:47:23,500
So what middle-class Canadian
688
00:47:24,200 --> 00:47:25,300
could absorb that?
689
00:47:25,600 --> 00:47:29,100
I guess I feel bad that you would
have to worry about something like that.
690
00:47:29,800 --> 00:47:32,400
We're not criticizing your country,
we're just...
691
00:47:32,700 --> 00:47:35,700
giving you the facts
that we could not afford
692
00:47:36,100 --> 00:47:38,100
to be without insurance.
693
00:47:38,800 --> 00:47:41,300
- Even for a day?
- Even for a day.
694
00:47:43,600 --> 00:47:47,600
To prove their point even further,
they set me over to a local golf course
695
00:47:47,700 --> 00:47:49,200
to talk to Larry Godfrey
696
00:47:49,600 --> 00:47:53,600
who had a golfing accident
while on vacation, in Florida.
697
00:47:53,800 --> 00:47:57,600
I could hear a noise and...
feel a pain
and the tendon snapped off.
698
00:47:57,700 --> 00:48:01,000
This bone here
that holds the biceps in place...
699
00:48:01,200 --> 00:48:05,000
So this biceps muscle was released
like elastic and then...
700
00:48:05,400 --> 00:48:07,200
it ended up here on my chest.
701
00:48:07,300 --> 00:48:10,900
The muscle came up your arm
and ended up up in your chest?
Ended up right here.
702
00:48:11,400 --> 00:48:14,700
Like all good golfers,
Larry finished his round,
703
00:48:14,800 --> 00:48:17,600
before seeking medical attention.
704
00:48:17,800 --> 00:48:20,500
That's when he got the bad news.
705
00:48:20,600 --> 00:48:23,600
I wasn't too worried because
I had out of country insurance but...
706
00:48:23,900 --> 00:48:27,200
when he told me
it was 23 or 24,000 then I....
707
00:48:27,300 --> 00:48:28,400
24,000?
708
00:48:28,900 --> 00:48:30,300
Dollars, yes.
709
00:48:30,700 --> 00:48:34,700
So if you'd stay in United States,
this would've cost you $24,000?
$24,000, yes.
710
00:48:34,800 --> 00:48:37,200
Instead, you went back to Canada,
711
00:48:37,200 --> 00:48:41,100
- and Canada paid your total expenses...
- Everything.
Paid for the operation...
712
00:48:41,200 --> 00:48:42,700
- ...and that cost you...
- Nothing.
713
00:48:42,900 --> 00:48:44,600
- ...zero.
- Zero.
714
00:48:46,000 --> 00:48:49,800
I'm wondering, why do you expect
your fellow Canadians,
who don't have your problem,
715
00:48:50,300 --> 00:48:54,500
why should they,
through their tax dollars,
have to pay for a problem you have.
716
00:48:55,300 --> 00:48:58,000
Because we would do the same for them.
717
00:48:59,100 --> 00:49:02,800
It's just the way
it's always been and
it's the way we hope it'll always be.
718
00:49:03,400 --> 00:49:05,900
Right, but if you'd just had to pay
for your problem,
719
00:49:06,100 --> 00:49:09,800
and don't pay for everybody else's
problem, just take care of yourself.
720
00:49:10,000 --> 00:49:13,700
Well, there are a lot of people
who aren't in the position to...
be able to do that.
721
00:49:13,900 --> 00:49:18,500
And somebody has to look after them.
Are you a member of
the socialist party here or....
722
00:49:19,900 --> 00:49:21,300
Green party?
723
00:49:22,200 --> 00:49:26,100
No, I-- Well, actually I'm a member
of the conservative party.
724
00:49:26,600 --> 00:49:28,000
Is that bad?
725
00:49:29,700 --> 00:49:32,300
Well, it's just a little confusing...
Well...
726
00:49:33,300 --> 00:49:37,800
it shouldn't be, I think that...
I think that where medical
matters are concerned,
727
00:49:37,900 --> 00:49:42,100
it wouldn't matter in Canada
what party you...
you're affiliated with.
728
00:49:42,500 --> 00:49:46,200
If any...
But, to us,
as we look across the river here,
729
00:49:46,600 --> 00:49:48,700
you know, why don't you think
we don't believe that?
730
00:49:48,800 --> 00:49:52,400
- What's wrong on this issue with us?
- Well, I guess...
731
00:49:52,700 --> 00:49:54,800
the powers that be don't...
732
00:49:54,800 --> 00:49:57,300
share our beliefs that...
733
00:49:57,900 --> 00:50:02,400
that health care ought to be universal.
I mean, Canadians didn't until...
734
00:50:02,700 --> 00:50:06,900
we met up with a guy
named Tommy Douglas,
who pretty much...
735
00:50:07,300 --> 00:50:09,300
changed everyone's mind.
736
00:50:09,800 --> 00:50:11,900
- One guy?
- One guy, yeah.
737
00:50:12,000 --> 00:50:15,100
- One guy did it, he...
- Can he come over and visit us?
738
00:50:15,200 --> 00:50:18,100
He's dead unfortunately,
in fact he was...
739
00:50:18,200 --> 00:50:21,700
He is just more seriously been revered
as Canada's...
740
00:50:21,900 --> 00:50:25,600
singular most important person.
We think so much of...
741
00:50:25,800 --> 00:50:28,800
- You mean in your whole history?
- In our whole history.
742
00:50:29,000 --> 00:50:31,600
- More than your first Prime minister...
- Absolutely, yeah...
743
00:50:31,800 --> 00:50:34,000
Even more than Wayne Gretzky.
744
00:50:34,400 --> 00:50:36,300
- No way.
- Absolutely.
745
00:50:37,900 --> 00:50:41,200
More than Celine Dion?
A great singer, more than Celine Dion.
746
00:50:41,500 --> 00:50:44,500
- More than Rocky and Bullwinkle.
- Maybe...
747
00:50:50,000 --> 00:50:52,800
... as the blade went through,
it cut the glove that I was wearing
748
00:50:52,900 --> 00:50:55,500
and it sliced through the entire
749
00:50:55,700 --> 00:50:59,000
group of fingers
and completely taking them off.
750
00:50:59,300 --> 00:51:02,000
I realized that
I need help immediately
751
00:51:03,600 --> 00:51:06,700
Putting on an amputated finger,
arms, limps...
752
00:51:06,700 --> 00:51:08,800
are more dramatic things
that we can do...
753
00:51:08,800 --> 00:51:12,700
if you're looking at 5 fingers
it's a 24 hours operation
754
00:51:13,000 --> 00:51:17,200
there were four surgeons,
as well as all the nurses,
755
00:51:17,400 --> 00:51:21,400
two different anesthetists
to carry out...
an operation of that magnitutde.
756
00:51:21,400 --> 00:51:24,000
When Brad came in,
we didn't have to worry about
757
00:51:24,000 --> 00:51:28,200
whether or not
he could afford it.
He needed help and
758
00:51:28,400 --> 00:51:32,500
we could just concentrate on
finding the best way
to bring him through it.
759
00:51:32,500 --> 00:51:37,600
I met this American,
he cut off the ends
of two of his fingers with the saw,
760
00:51:37,900 --> 00:51:43,400
so when he arrived at the hospital,
they told him
one finger costs around $60,000
761
00:51:43,400 --> 00:51:46,300
and the other one
was going to be $12,000,
762
00:51:46,500 --> 00:51:49,600
he had to choose
which finger he could afford.
763
00:51:52,600 --> 00:51:56,400
We've never told someone
that they couldn't put a finger back on
764
00:51:56,500 --> 00:51:58,400
because the system
wouldn't allow it.
765
00:51:58,400 --> 00:52:02,800
I'm very glad I work within a system
that allows me the freedom
766
00:52:02,900 --> 00:52:06,100
to look after people and
not have to make choises like that
767
00:52:06,500 --> 00:52:10,000
I seems that nothing we were told
about the Canadian system was true.
768
00:52:10,500 --> 00:52:12,700
Maybe I was just
in the wrong part of town,
769
00:52:12,800 --> 00:52:16,100
so I went across the city
to a crowded hospital waiting room.
770
00:52:16,500 --> 00:52:20,100
How long did you have to
wait here to get help.
20 minutes
771
00:52:20,600 --> 00:52:23,400
45 minutes
I got help right away.
772
00:52:23,400 --> 00:52:27,300
You can see how crowded this is,
they really do an amazing job.
773
00:52:27,500 --> 00:52:31,300
Did you have to get anyones permission
to come to this hospital?
774
00:52:31,300 --> 00:52:32,500
- No
-No
775
00:52:32,600 --> 00:52:34,700
We're going everywhere we want.
776
00:52:34,700 --> 00:52:37,700
You don't have to get it preapproved....
- No, no they just...
777
00:52:37,700 --> 00:52:41,200
-...by your insurance company?
- Oh no, oh heavens no!
778
00:52:43,600 --> 00:52:47,500
What's your deductiable?
- Nothing.
I don't think we have any.
779
00:52:47,500 --> 00:52:50,800
I don't know.
I don't think there's any
as far as I know.
780
00:52:53,200 --> 00:52:55,900
We know in America,
people pay for their health care,
781
00:52:56,000 --> 00:52:59,200
but I guess we don't
really understand that concept
782
00:52:59,200 --> 00:53:02,000
because we don't have
to deal with that.
783
00:53:04,100 --> 00:53:06,600
We're very lucky. Really we are.
784
00:53:06,800 --> 00:53:09,600
I mean, we complain.
People complain about everything.
785
00:53:09,600 --> 00:53:12,400
- Right?
- Right. You're Canadian.
But on the whole,
786
00:53:12,400 --> 00:53:15,700
it's really a fabulous system
for making sure that
787
00:53:15,900 --> 00:53:20,400
the least of us and the best
of us are taken care of.
788
00:53:21,000 --> 00:53:25,100
It turns out that Canadians
live 3 years longer than we do.
789
00:53:26,100 --> 00:53:30,900
That's not hard to belive
when you meet
fellow Americans like Eric.
790
00:53:39,100 --> 00:53:43,100
Eric Trimbow of Olympia, Washington
saved up his whole life,
791
00:53:42,900 --> 00:53:47,100
so that he could visit the famed
Abbey Road crosswalk in London.
792
00:53:48,100 --> 00:53:52,700
But it wasn't enough for Eric
to just walk across the road,
like the Beatles did.
793
00:53:52,900 --> 00:53:55,600
He had to do it
his own special way.
794
00:54:19,000 --> 00:54:20,600
Are you in pain?
795
00:54:25,300 --> 00:54:29,200
The British hospital didn't charge
Eric anything for his stay,
796
00:54:31,200 --> 00:54:35,100
and only about $10 for
all the drugs they gave him.
797
00:54:38,800 --> 00:54:40,800
I'm gonna be OK.
798
00:54:44,000 --> 00:54:49,200
I decided to go to Great Britain,
to find out how a hospital stay
could be free,
799
00:54:49,600 --> 00:54:52,000
and drugs could cost only $10.
800
00:54:55,000 --> 00:54:56,900
I can read here
out of the precription,
801
00:54:57,200 --> 00:55:00,100
it requires 30 pills,
how much is that?
802
00:55:00,500 --> 00:55:03,300
It's £6.65.
That's the standard charge.
803
00:55:03,300 --> 00:55:06,700
£6.65 so it's like what,
$10 or so?
804
00:55:06,700 --> 00:55:09,500
- Yeah.
- What if I need 60 pills?
805
00:55:09,500 --> 00:55:13,400
- Same charge.
- 120 pills?
- £6.65 still.
806
00:55:13,400 --> 00:55:18,100
- It doesn't matter?!
- No.
What if it's an HIV or cancer drug?
807
00:55:18,100 --> 00:55:19,700
It's still $6.65.
808
00:55:20,100 --> 00:55:23,500
If they are under 16 or over 60,
809
00:55:23,800 --> 00:55:27,600
they're automatically exempt.
So only a working adult,
810
00:55:27,700 --> 00:55:31,000
who earns enough money,
pays the £6.65,
811
00:55:31,000 --> 00:55:33,800
and everybody else
gets the medication for free.
812
00:55:33,900 --> 00:55:35,900
- No money is being exchanged here?
- No, nothing.
813
00:55:36,000 --> 00:55:38,100
- There's no money being exchanged.
- I'm over 60. We don't pay.
814
00:55:38,200 --> 00:55:41,100
- What's the purpose
of the cash register?
815
00:55:43,300 --> 00:55:45,100
I'm just wondering
816
00:55:45,200 --> 00:55:48,700
where's the bread and the milk
and the candy in here?
817
00:55:49,500 --> 00:55:52,700
I can't pick up any laundry
detergent here or....
818
00:55:53,600 --> 00:55:58,200
I haven't been trained for that many
years to be selling detergents so... no.
819
00:56:09,800 --> 00:56:12,700
I next went to a state run hospital,
820
00:56:12,700 --> 00:56:15,800
operated by the national health service.
821
00:56:16,500 --> 00:56:20,900
I'm doing seven weeks
and I get 6 months off, paid.
822
00:56:21,000 --> 00:56:24,900
And then I can have 6 months
of unpaid as well.
So I'm actually taking a year.
823
00:56:25,400 --> 00:56:29,900
Well, that sounds
like a luxury where I'm from.
Oh, really, it's not like that
824
00:56:30,100 --> 00:56:33,100
in U.S., no... not at all, no.
825
00:56:33,900 --> 00:56:36,300
So what do you pay for stay here?
826
00:56:36,900 --> 00:56:38,300
No one pays.
827
00:56:40,100 --> 00:56:42,500
They were asking how the people pay.
828
00:56:42,600 --> 00:56:45,200
And I said but there isn't---
You don't, you just leave.
829
00:56:45,300 --> 00:56:47,700
- It's national insurance. There's no...
- Yeah.
830
00:56:47,900 --> 00:56:50,800
... bill at the end of the day
as it were.
831
00:56:52,200 --> 00:56:56,200
Even with insurance,
there's bound to be a bill somewhere.
832
00:56:56,500 --> 00:56:59,500
- So where's the billing department?
- There isn't really a billing dept.
833
00:56:59,600 --> 00:57:04,200
Right, there's no such thing
as a billing...
What did they charge you for that baby?
834
00:57:04,600 --> 00:57:05,700
Sorry?
835
00:57:05,700 --> 00:57:08,800
You gotta pay
before you get outta here, right?
836
00:57:08,800 --> 00:57:11,400
- Everything is on...
- This is NHS.
837
00:57:12,100 --> 00:57:14,200
You know, it's not America.
838
00:57:16,100 --> 00:57:18,900
Maybe I'd have better luck
in the part of the hospital
839
00:57:19,100 --> 00:57:22,300
where things can get
seriously expensive.
840
00:57:22,500 --> 00:57:24,600
This guy broke his ankle...
841
00:57:24,600 --> 00:57:26,900
How much will this cost him?
Sorry?
842
00:57:27,000 --> 00:57:30,000
The emergency room visit...
He'll have some huge bill
843
00:57:30,200 --> 00:57:32,800
when he's done, right?
Yeah...
844
00:57:32,900 --> 00:57:37,700
NHS: everything is free.
I'm asking about hospital charges
and you're laughing at me.
845
00:57:37,800 --> 00:57:41,200
'Cause no one ever asks
this question in...
emergency department, that's why.
846
00:57:43,600 --> 00:57:46,400
I was starting to fall
for this everything is free bit.
847
00:57:46,900 --> 00:57:49,400
And then I discovered this.
848
00:57:50,200 --> 00:57:52,200
So this is where people
come to pay their bill
849
00:57:52,300 --> 00:57:54,000
when they're done
staying in the hospital?
850
00:57:54,200 --> 00:57:59,700
No this is the NHS hospital,
so you don't pay the bill.
You get to just go home?
851
00:58:00,600 --> 00:58:04,700
What does it say "Cashier" here
if people don't have to pay a bill?
852
00:58:05,100 --> 00:58:07,200
All we have is an old man here,
who stands behind
853
00:58:07,300 --> 00:58:11,400
a counter and he gives people money
if they've had to pay for transport.
854
00:58:11,600 --> 00:58:15,900
Those who have reduced means
get their travel expanses reimbursed.
855
00:58:16,000 --> 00:58:19,000
Thank you.
So in British hospitals
856
00:58:19,300 --> 00:58:23,800
instead of money going
into the cashier's window
money comes out.
857
00:58:24,100 --> 00:58:28,200
The criteria for letting up the hospital
are not if you've paid your bill,
the criteria...
858
00:58:28,300 --> 00:58:30,900
are you fit to go,
and are you going somewhere safe.
859
00:58:31,100 --> 00:58:34,400
Clearly, I was just
the butt of a joke here.
860
00:58:38,900 --> 00:58:41,900
What I needed
was a good old fashion American
861
00:58:42,100 --> 00:58:46,400
who would have some understanding.
When I first came to London
862
00:58:46,600 --> 00:58:48,300
in 1992.
863
00:58:48,400 --> 00:58:51,300
And we just ended up staying
and we had...
864
00:58:51,300 --> 00:58:54,200
three children here.
Well, I had them all on the...
865
00:58:54,300 --> 00:58:57,900
NHS which is
the national health service.
The British national health service.
866
00:58:58,200 --> 00:59:00,700
I think like a lot of American assumed
867
00:59:00,800 --> 00:59:03,600
that a socialized medicine
was just bottom of the rung...
868
00:59:04,100 --> 00:59:06,200
treatment, that you know
that's the only possible way
869
00:59:06,400 --> 00:59:10,100
it would be dingy and horrible
and it would be like the USSR.
I mean, that's kind of how...
870
00:59:10,300 --> 00:59:13,400
And... that's terrible,
that's what I thought.
871
00:59:13,600 --> 00:59:15,700
That's what I thought, too.
872
00:59:15,700 --> 00:59:19,300
After having a baby,
it's right back to the wheat fields!
873
00:59:43,800 --> 00:59:49,000
And then it occurred to me
that back home in America
we've socialized a lot of things.
874
01:00:14,600 --> 01:00:18,700
I kinda like having
a police department and...
a fire department and...
875
01:00:18,800 --> 01:00:21,700
and the library and...
And I got to wondering:
876
01:00:22,300 --> 01:00:25,800
Why don't we have more these free
socialized things,
877
01:00:26,500 --> 01:00:28,100
like health care.
878
01:00:28,100 --> 01:00:32,900
When did this whole idea
that every British citizen
should have a right to health care?
879
01:00:33,000 --> 01:00:36,300
Well, if you go back,
it all began with democracy,
880
01:00:36,400 --> 01:00:38,300
before we had the vote.
881
01:00:38,700 --> 01:00:41,000
All the power was in the hands
of rich people.
882
01:00:41,300 --> 01:00:43,900
If you had money,
you could get health care, education,
883
01:00:44,100 --> 01:00:47,900
look after yourself when you're old,
and what democracy did,
884
01:00:47,900 --> 01:00:50,500
was to give the poor the vote.
885
01:00:51,000 --> 01:00:53,800
And it moved power from the market-place
886
01:00:53,800 --> 01:00:56,300
to the police station.
From the...
887
01:00:56,300 --> 01:00:58,100
wallet to the ballot.
888
01:00:58,200 --> 01:01:03,900
And what people said was very simple.
They said, "In the 1930's,
we had mass unemployment.
889
01:01:04,300 --> 01:01:06,600
"But we don't have any unemployment
during the war.
890
01:01:06,800 --> 01:01:09,100
"If we could have full employment
by killing Germans,
891
01:01:09,200 --> 01:01:10,900
"why can't we have it
building hospitals,
892
01:01:11,100 --> 01:01:13,700
"building schools, recruiting nurses,
recruiting teachers?"
893
01:01:13,900 --> 01:01:19,100
If you can find money to kill people,
you can find money to help people.
894
01:01:19,400 --> 01:01:20,500
Right.
895
01:01:20,600 --> 01:01:23,900
This certainly flipped
the pos[ition on the] issue
very straight forward.
896
01:01:24,100 --> 01:01:26,800
- What year was this?
- This was 1948.
897
01:01:26,900 --> 01:01:29,900
"Your new national health service
begins on the fifth of July.
898
01:01:30,000 --> 01:01:31,700
"What is it? How'd you get it?
899
01:01:32,100 --> 01:01:37,000
"It will provide you with all medical,
dental and nursing care.
900
01:01:37,100 --> 01:01:42,000
"Everyone, rich or poor, men, women
or child could use it or any part of it.
901
01:01:42,200 --> 01:01:45,400
"There are no charges
except for a few special item.
902
01:01:45,500 --> 01:01:49,300
"There's no insurance qualification,
but it's not a charity.
903
01:01:49,600 --> 01:01:52,200
"You're paying for it
mainly as tax payers
904
01:01:52,400 --> 01:01:56,200
"and it will relieve your money
worries in times of illness."
905
01:01:56,600 --> 01:02:00,500
Now... Somehow, that--
the few words sum the whole thing up.
906
01:02:06,400 --> 01:02:10,800
I was amazed
when he said this all started in 1948.
907
01:02:11,800 --> 01:02:16,100
The British have just come out
of a devastating experience through WW2.
908
01:02:16,700 --> 01:02:19,800
The country was destroyed,
and nearly bankrupt.
909
01:02:20,500 --> 01:02:22,400
They had nothing.
910
01:02:22,900 --> 01:02:25,200
In just one eight month period
911
01:02:25,600 --> 01:02:29,000
over 42,000 civilians lost their lives.
912
01:02:30,200 --> 01:02:33,100
What we went through
in two hours on 9/11,
913
01:02:33,500 --> 01:02:36,400
they went through nearly
every single day.
914
01:02:38,500 --> 01:02:41,100
Remember how we all felt after 9/11?
915
01:02:41,800 --> 01:02:44,000
All of us, pulling together?
916
01:02:44,400 --> 01:02:46,600
I guess that's how they felt.
917
01:02:47,800 --> 01:02:51,100
And the first way that they decided
to pull together after the war,
918
01:02:51,600 --> 01:02:54,000
was to provide free medical care
919
01:02:54,300 --> 01:02:55,700
for everyone.
920
01:02:56,300 --> 01:02:58,300
Even Mrs. Thatcher said,
921
01:02:58,400 --> 01:03:01,600
"the nation health service
is safe in our hands."
922
01:03:01,900 --> 01:03:04,400
It's... as non-controversial
as vote for women.
923
01:03:04,500 --> 01:03:07,500
Nobody could come along and say
why women should[n't] have the vote now
924
01:03:07,900 --> 01:03:11,400
because people wouldn't have it,
and not in Britain.
They wouldn't accept
925
01:03:11,600 --> 01:03:14,500
the deterioration or destruction
of the national health care.
926
01:03:14,700 --> 01:03:18,000
If Thatcher or Blair had said "I'm going
to dismantle National Healthcare..."
927
01:03:18,200 --> 01:03:20,700
That would be the revolution, yeah.
928
01:03:29,100 --> 01:03:34,700
A report
from the American Medical Association
into the health of 55 to 64 year olds
929
01:03:34,900 --> 01:03:37,900
says Brits are far healthier
than Americans.
930
01:03:38,100 --> 01:03:42,700
For every illness that we look at,
Americans have more of it than English.
931
01:03:42,900 --> 01:03:46,600
Cancer, heart disease, hypertension,
strokes, lung disease,
932
01:03:46,600 --> 01:03:49,300
all significantly higher for Americans.
933
01:03:49,300 --> 01:03:52,500
Even the poorest people in England
with all the environmental factors
934
01:03:52,800 --> 01:03:56,100
that give them the worst health
in the country can expect
935
01:03:56,300 --> 01:03:59,700
to live longer
than the wealthiest people in America.
936
01:04:07,900 --> 01:04:11,600
I was wondering though, what's it like
for the doctors here in Britain?
937
01:04:12,100 --> 01:04:17,000
We have to live
under this kind of state control.
And you're a family doctor?
938
01:04:17,400 --> 01:04:20,300
Yeah, I'd supposed you'd call them
"GPs" or General Practitioners here.
939
01:04:20,800 --> 01:04:22,600
Right, so you have
like a family practice?
940
01:04:22,800 --> 01:04:25,900
Yeah, it's a NHS practice. We have
nine doctors within that practice.
941
01:04:26,000 --> 01:04:28,200
- You're paid for by the government?
- Paid for by it.
942
01:04:28,400 --> 01:04:31,400
So you work for the government?
- Government paid doctor?
- Absolutely.
943
01:04:31,600 --> 01:04:33,700
A patient comes to see you.
Before you treat them,
944
01:04:33,800 --> 01:04:37,500
do you have to call
the government insurance company
before you can treat them?
945
01:04:37,600 --> 01:04:41,200
No, I don't deal with money
at all on an every day basis.
946
01:04:41,400 --> 01:04:44,600
Have you ever had to say no to someone
who was sick and needed help?
947
01:04:44,700 --> 01:04:47,600
- No, never.
- Have you heard of anyone,
948
01:04:47,900 --> 01:04:51,900
being in a hospital and being removed
because he couldn't pay the bill?
949
01:04:52,000 --> 01:04:55,800
No, never. And I wouldn't want
to work in that system.
So working for the government,
950
01:04:56,000 --> 01:04:59,100
you probably have to use
public transportation.
951
01:04:59,400 --> 01:05:02,700
No. So, I have a car
that I use and I drive to work.
An old beater?
952
01:05:09,800 --> 01:05:12,000
You live in a kind rough part
of town, or...
953
01:05:12,200 --> 01:05:16,200
I mean, I live in a terrific part
of town, it's called Greenwich.
954
01:05:19,800 --> 01:05:22,500
It's a lovely house.
It's a 3 story house.
955
01:05:22,700 --> 01:05:26,700
How many other families
have to live in that house with you?
That's four bedrooms for
956
01:05:26,900 --> 01:05:31,500
my wife and my son.
It's just the three of us there.
How much you pay for that?
957
01:05:33,100 --> 01:05:36,900
- £550,000. Yes, almost.
- So, a million dollars.
958
01:05:37,400 --> 01:05:42,000
Your government pays a doctor
on a national health insurance
health care plan here,
959
01:05:42,500 --> 01:05:45,900
- Yes.
- and you live in a $1,000,000 home.
Yes.
960
01:05:49,900 --> 01:05:53,600
I think probably my friends think
we do quite well.
Really? How well do you do?
961
01:05:53,800 --> 01:05:56,900
I earn around 85,000
including pension...
962
01:05:57,100 --> 01:05:59,600
- £85,000?
- 85,000 pounds a year.
963
01:05:59,800 --> 01:06:01,900
And that includes pension
that they will pay to me.
964
01:06:02,000 --> 01:06:05,500
They probably earn just
over 100,000 pounds within my practice.
965
01:06:05,600 --> 01:06:09,400
- £100,000? So, that's almost $200,000?
- Yes, absolutely.
966
01:06:10,100 --> 01:06:12,500
The money that we earn,
we paid by what we do.
967
01:06:12,700 --> 01:06:17,500
So the better we do for our patients,
then the more we get paid.
What do you mean?
968
01:06:17,900 --> 01:06:19,700
There's a new system,
969
01:06:19,800 --> 01:06:21,800
and, in that new system,
970
01:06:21,800 --> 01:06:24,300
if the most number of your patients
have low blood pressures,
971
01:06:24,500 --> 01:06:28,200
or you got most of your patients
to stop smoking,
or you got most of your patients
972
01:06:28,400 --> 01:06:30,800
to have things like mental health
reviews, if they're unwell
973
01:06:30,900 --> 01:06:32,900
or low cholesterol,
then you get paid more.
974
01:06:33,300 --> 01:06:36,900
This year, if you get people of
your patients to stop smoking,
975
01:06:37,100 --> 01:06:38,900
- this year, you'll earn more?
- Absolutely.
976
01:06:39,000 --> 01:06:41,000
- You'll earn more?
- Yeah, absolutely.
977
01:06:41,400 --> 01:06:44,500
So doctors in America
do not have to fear...
978
01:06:46,200 --> 01:06:50,200
having universal health care.
No. I think if you want to have
979
01:06:50,700 --> 01:06:54,200
2 or 3 millions dollars homes
and 4 or 5 nice cars
980
01:06:54,400 --> 01:06:56,200
and 6 or 7 nice televisions,
981
01:06:56,400 --> 01:07:00,000
then maybe yeah, you need to practice
somewhere you can earn that.
982
01:07:00,300 --> 01:07:03,500
But I think we live comfortably here,
and London is an expensive city,
983
01:07:03,700 --> 01:07:05,200
but I think we live very comfortably.
984
01:07:05,400 --> 01:07:09,700
And you're getting by okay
on the million dollars home, the Audi,
and the flat screen TV?
985
01:07:09,900 --> 01:07:12,200
Yeah, we're coping with those.
986
01:07:13,900 --> 01:07:16,500
I think democracy is the most
revolutionary thing in the world.
987
01:07:16,800 --> 01:07:22,100
Far more revolutionary than socialist
ideas, or anybody else's idea.
But if you have power,
988
01:07:22,400 --> 01:07:25,700
you use it
to meet the needs of your community.
989
01:07:26,000 --> 01:07:28,100
And this idea of choice
that Capitol[ism]
990
01:07:28,300 --> 01:07:30,400
talks about all the time,
"you gotta have a choice",
991
01:07:30,600 --> 01:07:32,700
Choice depends
on the freedom to choose.
992
01:07:32,900 --> 01:07:35,700
And if you're shackled in debt,
you don't have a freedom to choose.
993
01:07:35,900 --> 01:07:37,600
It seems that it benefits the system,
994
01:07:37,900 --> 01:07:41,800
If the average working person
is shackled and is in debt?
Yes, because people in debt
995
01:07:41,900 --> 01:07:44,300
become hopeless,
and hopeless people don't vote.
996
01:07:44,800 --> 01:07:48,800
See, they always say
that everyone should vote
But I think, if the poor
997
01:07:49,300 --> 01:07:51,600
in Britain or the United States
turned out
998
01:07:51,700 --> 01:07:54,700
and voted for people representing
their interests, it would be
999
01:07:55,000 --> 01:07:57,900
a real democratic revolution.
So they don't want it to happen.
1000
01:07:58,100 --> 01:08:00,400
So keeping people
hopeless and pessimistic...
1001
01:08:00,700 --> 01:08:04,500
See, I think there are 2 ways
in which people get controlled:
1002
01:08:04,700 --> 01:08:08,800
first of all, frightening people,
and second, you demoralize them.
1003
01:08:08,900 --> 01:08:12,800
An educated, healthy and confident
nation is harder to govern.
1004
01:08:13,100 --> 01:08:17,100
And I think there's an element
in the thinking of some people.
We don't want
1005
01:08:17,300 --> 01:08:20,300
people to be educated,
healthy and confident
1006
01:08:20,300 --> 01:08:22,100
because they would get out of control.
1007
01:08:22,900 --> 01:08:26,800
The top 1 % of the world's population
own 80 percent of the world's wealth.
1008
01:08:27,000 --> 01:08:28,800
It's incredible,
the people put up with it,
1009
01:08:29,800 --> 01:08:33,500
but they're poor, they're demoralized,
they're frightened.
1010
01:08:33,600 --> 01:08:35,000
And therefore, they think,
1011
01:08:35,100 --> 01:08:39,500
"Perhaps the safest thing to do is
to take orders and hope for the best."
1012
01:08:43,700 --> 01:08:48,000
And hope for the best is what we do,
right from the moment we're born.
1013
01:08:48,700 --> 01:08:51,700
We've got the worst infant
mortality rate in the western world.
1014
01:08:52,300 --> 01:08:57,400
A baby born in El Salvador
has a better chance of surviving
than a baby born in Detroit.
1015
01:08:58,300 --> 01:09:00,200
But it gets better
when you go to school.
1016
01:09:00,400 --> 01:09:03,300
Classrooms with 40 students.
Schools with no science labs.
1017
01:09:03,900 --> 01:09:07,000
No wonder the majority of our young
adults can't find Britain on a map.
1018
01:09:07,100 --> 01:09:09,900
But that's okay, there's always college.
1019
01:09:09,900 --> 01:09:11,900
By the time we graduate,
our asses are so in hot,
1020
01:09:12,000 --> 01:09:14,600
we're deep in debt
before we're even having our first job.
1021
01:09:14,800 --> 01:09:18,500
I'm at about...
let's say about 35,000 dollars in debt.
1022
01:09:18,700 --> 01:09:20,100
That's for my three years college.
1023
01:09:20,500 --> 01:09:24,100
That way you'll be the kind of employee
they look for.
One who needs this job.
1024
01:09:24,200 --> 01:09:26,600
3,904, 3,905...
1025
01:09:27,100 --> 01:09:30,300
What employer wouldn't wanna employ
someone thousands of thousands in debt?
1026
01:09:30,600 --> 01:09:33,200
Because they won't cause any trouble.
1027
01:09:33,800 --> 01:09:38,000
In addition to have to pay
their college debt,
you need a job with health insurance.
1028
01:09:38,400 --> 01:09:40,800
It would be horrible
to loose that kind of job, wouldn't it?
1029
01:09:41,100 --> 01:09:42,600
You can always quit, you know?
1030
01:09:43,000 --> 01:09:45,300
There's no law
that says you have to work here.
1031
01:09:46,000 --> 01:09:48,400
And if that one job doesn't pay
all the bills, don't worry!
1032
01:09:48,800 --> 01:09:51,200
You can get another one,
and another one,
1033
01:09:51,600 --> 01:09:56,000
and another one.
I work three jobs,
and I feel like I contribute.
1034
01:09:56,400 --> 01:10:00,400
- You work three jobs?
- Three jobs, yes.
Uniquely American, isn't it?
1035
01:10:00,600 --> 01:10:03,700
I mean that's fantastic
that you're doing that.
1036
01:10:04,600 --> 01:10:06,100
Get any sleep?
1037
01:10:06,100 --> 01:10:08,600
And if you're not getting
enough sleep... take pharmaceuticals.
1038
01:10:08,800 --> 01:10:11,200
You're tired all the time.
You may feel sad, hopeless.
1039
01:10:11,400 --> 01:10:13,600
If you suffer from excessive worry...
1040
01:10:13,700 --> 01:10:17,400
You could be suffering
from anxiety disorder...
It could be adult ADD.
1041
01:10:17,500 --> 01:10:21,100
- Talk to your doctor.
- Ask your doctor.
Ask your doctor.
1042
01:10:21,500 --> 01:10:24,700
Yes, ask your doctor,
and ask him for more drugs.
1043
01:10:24,900 --> 01:10:29,100
That should keep you pretty doped up
until it's time to retire.
Did I say retire?
1044
01:10:31,100 --> 01:10:33,900
Well if you do make it to 80,
I'm sure pension will still be there.
1045
01:10:34,100 --> 01:10:37,500
Unlike the new employees
who'll never see a pension.
1046
01:10:37,700 --> 01:10:40,100
But don't worry,
I'm sure our kid’s will take care of us,
1047
01:10:40,200 --> 01:10:42,200
considering the great life
we've given them.
1048
01:10:42,900 --> 01:10:46,600
And remember,
let's defeat the terrorists over there,
so we don't have to fight them here.
1049
01:10:48,400 --> 01:10:51,900
KAISER PERMANENTE
is the largest H.M.O. in the country.
1050
01:10:52,400 --> 01:10:56,500
And Dawnell Keys was fortunate enough
to live fully insured by them.
1051
01:10:57,100 --> 01:10:59,200
It's a good thing, because one night,
1052
01:10:59,300 --> 01:11:04,300
her 18 months old daughter Mychelle,
developed a fever of over a 104°F.
1053
01:11:05,200 --> 01:11:08,200
So like any responsible mom,
she called 911,
1054
01:11:08,700 --> 01:11:12,300
and the ambulance took Mychelle
to the closest hospital.
1055
01:11:12,800 --> 01:11:15,400
The hospital checked with her H.M.O.
and they were told
1056
01:11:15,500 --> 01:11:20,500
that KAISER would not cover the tests
and the antibiotics necessary
to treat Mychelle.
1057
01:11:21,900 --> 01:11:26,400
She would have to take her
to an in-network KAISER home hospital.
1058
01:11:26,800 --> 01:11:29,800
KAISER said that I should bring her
by car
1059
01:11:30,200 --> 01:11:34,900
to the hospital and that she shouldn’t
be treated at Martin Luther King.
1060
01:11:35,800 --> 01:11:40,100
I just continued to ask them
to treat her, and they refused.
1061
01:11:41,700 --> 01:11:43,700
My daughter got worse...
1062
01:11:44,500 --> 01:11:46,400
and she had a seizure.
1063
01:11:47,000 --> 01:11:51,800
Dawnell bet the doctors to not listen
to KAISER and to treat her daughter.
1064
01:11:53,100 --> 01:11:57,800
I was escorted out of the hospital
because they felt that I was a threat.
1065
01:12:00,400 --> 01:12:03,700
After hours of delay,
she was transported to KAISER,
1066
01:12:03,900 --> 01:12:07,700
and got there just in time
to go into cardiac arrest.
1067
01:12:08,900 --> 01:12:13,000
They worked on her for about 30 minutes
trying to revive her.
1068
01:12:13,500 --> 01:12:15,500
And the doctors came in,
1069
01:12:15,800 --> 01:12:17,800
and let use know that...
1070
01:12:18,100 --> 01:12:19,800
She had expired.
1071
01:12:22,900 --> 01:12:24,500
I was in a daze.
1072
01:12:24,700 --> 01:12:28,400
A real daze, it just...
didn't seem real.
1073
01:12:29,500 --> 01:12:31,100
I just held her.
1074
01:12:31,200 --> 01:12:35,500
I held her and I told her
that mommy tried her best to help her,
1075
01:12:35,800 --> 01:12:41,100
to make sure that she was gonna get
the treatment she needed to receive.
1076
01:12:41,400 --> 01:12:44,800
And that I was sorry,
that I was unable to help her.
1077
01:13:00,400 --> 01:13:03,100
This is Corrina, and her daughter Zoe.
1078
01:13:03,700 --> 01:13:06,500
Corrina is a graduate
of Michigan State University,
1079
01:13:06,800 --> 01:13:10,000
and a native of my home town,
of Flint, Michigan.
1080
01:13:10,400 --> 01:13:13,800
Six months ago, Zoe,
like Dawnell's baby Mychelle,
1081
01:13:14,200 --> 01:13:16,400
came down with a high fever.
1082
01:13:16,400 --> 01:13:19,000
What happened is she stops breathing
1083
01:13:19,000 --> 01:13:23,000
for a little while,
turned blue and passed out my arms,
which was...
1084
01:13:23,700 --> 01:13:27,200
It was... the most horrible moment
in my life, I think,
1085
01:13:27,400 --> 01:13:31,000
just because I thought
that she was either dead or dying.
1086
01:13:31,000 --> 01:13:33,200
And I had no clue what to do.
1087
01:13:33,700 --> 01:13:36,900
At the hospital,
they gave her some medicine,
1088
01:13:37,000 --> 01:13:40,400
bring the fever down,
and examined her, took some blood...
1089
01:13:40,500 --> 01:13:42,400
And what they determine
was wrong with her?
1090
01:13:42,600 --> 01:13:47,400
It was a throat infection. But we stayed
at the hospital from Friday to Sunday.
1091
01:13:47,600 --> 01:13:51,400
Just so they can keep an eye on her.
- And you stayed there that long?
- Yeah.
1092
01:13:51,900 --> 01:13:55,900
They just basically kept an eye on her.
And how much
did all this cost you though?
1093
01:13:56,100 --> 01:13:58,700
- 3+ days in a hospital...
- Nothing.
1094
01:13:58,700 --> 01:14:00,500
- Nothing?
- Nothing.
1095
01:14:01,200 --> 01:14:04,000
- Nothing at all.
- And that's because...
1096
01:14:04,500 --> 01:14:08,000
- I live in France.
- You live in France?
Yeah.
1097
01:14:11,200 --> 01:14:12,700
Ah, France...
1098
01:14:13,100 --> 01:14:15,900
They enjoy their wine, their cigarettes,
1099
01:14:15,900 --> 01:14:17,800
and their fatty foods.
1100
01:14:17,800 --> 01:14:20,900
And yet, just like the Canadians
and the Brits,
1101
01:14:21,100 --> 01:14:27,000
they live much longer than we do.
Something about that
seemed grossly unfair.
1102
01:14:29,100 --> 01:14:35,400
This is Alexy Cromone.
He spent his entire adult life in the US
without health insurance.
1103
01:14:37,800 --> 01:14:40,200
I lived in America for 13 years.
1104
01:14:40,300 --> 01:14:44,400
I loved my life there.
But then when I discovered
that I had a tumor,
1105
01:14:44,600 --> 01:14:48,500
and I didn't have health insurance,
unfortunately I had to come back here.
1106
01:14:49,300 --> 01:14:52,400
And even though I never paid any taxes
in France, 'cause I never worked here.
1107
01:14:52,600 --> 01:14:55,200
I left when I was 18, I didn't even have
a social security number.
1108
01:14:55,400 --> 01:14:58,700
For them I was saying, well...
he needs treatment,
he has no income, so...
1109
01:14:59,700 --> 01:15:04,200
we're gonna give him,
you know, the treatment he needs.
How're you doing now?
1110
01:15:04,500 --> 01:15:08,000
I'm healthy now,
but I had 3 months
of intensive chemo therapy.
1111
01:15:08,300 --> 01:15:11,900
So after the 3 months, I saw my doctor
and he said "You wanna go back to work?"
1112
01:15:12,200 --> 01:15:14,700
I said, "No, I don't feel like it.
1113
01:15:14,700 --> 01:15:17,600
"Just right now, I'm not ready."
He said, "How much do you need?"
1114
01:15:17,800 --> 01:15:20,900
I said, "Well, I don't know..."
He said, "Would 3 months be okay?"
1115
01:15:21,000 --> 01:15:23,800
I said, "I think 3 months will be fine."
1116
01:15:23,900 --> 01:15:28,400
He said, "Okay, so take 3 months off",
so he wrote me a, you know, a note,
1117
01:15:28,500 --> 01:15:31,300
that I gave to my employer
so as to make sure that I get paid.
1118
01:15:31,900 --> 01:15:34,600
- So I went to the south of France...
- Wait a minute... you get...
1119
01:15:34,800 --> 01:15:38,600
three months off with pay?
Yes. Yes.
1120
01:15:38,900 --> 01:15:40,400
I get 65%...
1121
01:15:41,500 --> 01:15:43,700
paid by the government,
1122
01:15:43,900 --> 01:15:47,100
and then the other 35% is paid
by my employer.
1123
01:15:47,700 --> 01:15:50,000
To make sure you got a 100%.
1124
01:15:51,500 --> 01:15:56,300
So, it was April. I was free again.
So I started right away.
Sucking up some sun.
1125
01:15:56,500 --> 01:16:00,300
And that really, you know,
helped me a lot to get allowed of
1126
01:16:00,300 --> 01:16:04,000
recharge my batteries and...
I mean, it was like...
night and day.
1127
01:16:04,200 --> 01:16:07,800
In 3 months, I went from
a 95 year old man to
1128
01:16:08,200 --> 01:16:10,300
35 year old man, you know, again.
1129
01:16:10,500 --> 01:16:14,200
And that's because I had that time
to take care of myself.
1130
01:16:19,900 --> 01:16:23,200
I'm not really in a position to make
any judgment
1131
01:16:23,300 --> 01:16:25,900
concerning the American system.
1132
01:16:26,200 --> 01:16:29,600
I think the United States are
a great, great country
1133
01:16:29,600 --> 01:16:35,600
Americans are great people.
I really love them.
But as a doctor... first,
1134
01:16:36,000 --> 01:16:40,000
as a citizen, second,
and eventually as a patient, third,
1135
01:16:40,300 --> 01:16:42,600
I'm very glad to be in France.
1136
01:16:43,400 --> 01:16:48,300
It's kind of a luxury here.
You are sick.
You step into a hospital
1137
01:16:48,500 --> 01:16:53,000
You got the care you need.
It doesn't depend on your premiums.
It depends on what you need.
1138
01:16:53,800 --> 01:16:56,200
One main principle is solidarity.
1139
01:16:56,200 --> 01:17:00,700
People who are better off
pay for those who are worse off.
1140
01:17:01,500 --> 01:17:05,300
You pay according to your means
and you receive according to your needs.
1141
01:17:05,400 --> 01:17:08,400
Do you think that would ever work
in America?
1142
01:17:08,900 --> 01:17:10,000
No.
1143
01:17:11,200 --> 01:17:14,700
He could barely contain
his seething anti Americanism.
1144
01:17:15,000 --> 01:17:18,300
And I just didn't want
to listen to anymore of it.
1145
01:17:23,400 --> 01:17:27,000
So I found a group of Americans
currently living in Paris
1146
01:17:27,300 --> 01:17:29,800
who I know would tell me the truth.
1147
01:17:30,500 --> 01:17:34,100
I was diagnosed, 5 years ago,
with type 1 diabetes.
1148
01:17:34,200 --> 01:17:37,100
I was actually a little bit nervous
to tell them that I had...
1149
01:17:37,200 --> 01:17:40,400
- To tell the French.
- To tell the French.
There's a place to check off
1150
01:17:40,500 --> 01:17:42,300
whether or not
you have a chronic condition.
1151
01:17:42,500 --> 01:17:45,300
I was nervous that they were going
to charge me more or something.
1152
01:17:45,700 --> 01:17:49,400
And instead, I went into a hospital,
and had round the clock care
1153
01:17:49,600 --> 01:17:52,300
and they do an amazing amount
of preventative care.
1154
01:17:52,500 --> 01:17:55,400
So they asked you
if you have a pre-existing condition
1155
01:17:55,600 --> 01:17:56,800
- not to punish you...
- Yes.
1156
01:17:56,900 --> 01:18:01,100
- ...but to give you more help?
- Yes.
I was in a hospital for a year
1157
01:18:01,200 --> 01:18:03,700
and as soon as I was in,
it was...
1158
01:18:04,000 --> 01:18:08,500
"Well... Don't worry. Just rest."
- Yes.
- People said "Rest".
1159
01:18:08,700 --> 01:18:10,700
How many sick days you got in a year.
Three, four ?
1160
01:18:11,000 --> 01:18:12,400
- I think it's unlimited.
- Yeah.
1161
01:18:12,500 --> 01:18:16,500
- You're sick...
- Unlimited?
Yes. How can you limit sick days?
1162
01:18:16,600 --> 01:18:21,000
If you're sick, you're sick.
I've gone to the emergency rooms
numerous times
1163
01:18:21,100 --> 01:18:24,700
with four boys.
And I've never waited more than an hour.
Never.
1164
01:18:24,800 --> 01:18:27,600
I can call and have somebody
come to the house within half an hour.
1165
01:18:27,700 --> 01:18:28,700
- No way ?
- Yes.
1166
01:18:28,900 --> 01:18:31,100
Making a house call ?
At your place ?
1167
01:18:31,200 --> 01:18:33,500
How many of you have had
a house call from a doctor?
1168
01:18:33,700 --> 01:18:35,600
- No!
- Last, 3 AM last Friday.
1169
01:18:35,800 --> 01:18:39,400
- And how much does this cost you?
- Nothing.
What's the service called?
1170
01:18:44,800 --> 01:18:46,500
Where are we going?
1171
01:18:49,200 --> 01:18:52,400
We are going to see a man
who has abdominal pain.
1172
01:18:52,400 --> 01:18:54,400
- Abdominal pain?
- Yeah.
1173
01:18:54,400 --> 01:18:58,200
So... If it's just a stomach ache,
why are we going so fast?
1174
01:19:35,800 --> 01:19:39,500
Where do we go next?
- The next visit?
- Yeah.
1175
01:20:13,100 --> 01:20:15,800
One thing that I say to anyone
who'd ask me why I'm in this country
1176
01:20:16,000 --> 01:20:20,000
it's that I think it's one
of the familiest,
friendliest country than I know of.
1177
01:20:20,200 --> 01:20:23,800
And talk about family values.
I mean child care, health care...
1178
01:20:23,900 --> 01:20:25,700
We don't pay for day care,
we don't pay...
1179
01:20:25,800 --> 01:20:28,200
The day care where I set my daughter...
and I was a teacher,
1180
01:20:28,400 --> 01:20:31,000
I mean, the standards are very high.
1181
01:20:33,800 --> 01:20:37,700
So how much does that cost you
to have 2 children here in day care?
How much per hour?
1182
01:20:44,600 --> 01:20:47,400
Are you happy with
how they're cared for?
1183
01:21:02,800 --> 01:21:05,500
Here, my kids, they are sure
that they are going to get
1184
01:21:05,600 --> 01:21:08,700
you know, a certain level of care,
a certain education.
1185
01:21:08,900 --> 01:21:11,700
college I don't have to worry about...
What do you mean?
1186
01:21:11,800 --> 01:21:14,900
- It's free.
- You're kidding?
For nothing?
1187
01:21:15,000 --> 01:21:18,000
You can get college education for free.
- No way!
- Yes!
1188
01:21:18,100 --> 01:21:20,600
There's not a sense of desperation!
1189
01:21:20,600 --> 01:21:23,200
That's the worse part.
Then they're happy?
1190
01:21:23,300 --> 01:21:26,500
They can spend time with their kids,
they've vacations, family time...
1191
01:21:26,600 --> 01:21:30,200
So how many weeks of paid vacations?
Minimum 5 weeks...
1192
01:21:30,300 --> 01:21:33,400
5 weeks ?
Minimum of 5 weeks.
That's the French law.
1193
01:21:33,500 --> 01:21:36,600
Except if you work for a large company.
Then you get sometimes 8, 10 weeks.
1194
01:21:36,700 --> 01:21:40,200
Remembering that there's a 35 hour week.
The productivity rate is so high here.
1195
01:21:40,400 --> 01:21:43,600
I read that it was higher
than the United States.
They're relaxed!
1196
01:21:43,700 --> 01:21:47,100
If they're working
more than 35 hours a week,
they get extra days off.
1197
01:21:47,200 --> 01:21:50,200
That is for half time
and full time employees as well.
1198
01:21:50,300 --> 01:21:53,100
You get 5 weeks paid vacations
even if you're a part time employee?
1199
01:21:53,200 --> 01:21:55,200
- Of course, yeah!
- Everybody.
1200
01:21:55,300 --> 01:21:59,400
If you get married,
you get an extra week,
or extra 7 days for your honey moon.
1201
01:21:59,500 --> 01:22:02,700
In addition to your 5 weeks.
- You're paid on your honey moon?
- Yes.
1202
01:22:02,800 --> 01:22:04,900
- You got 2 days off too...
- Yeah, if you move.
1203
01:22:05,100 --> 01:22:07,300
If you're gonna move
from one apartment to another?
1204
01:22:07,400 --> 01:22:08,900
- Yeah.
- One day.
1205
01:22:09,000 --> 01:22:12,100
You've a day to move
and they pay you that day?
1206
01:22:13,300 --> 01:22:15,400
When my daughter was 3 months,
a free service
1207
01:22:15,500 --> 01:22:17,300
sent somebody
to your home to give you tips
1208
01:22:17,400 --> 01:22:20,600
on how to put your kid to bed...
every single day, for free.
1209
01:22:21,600 --> 01:22:24,900
And they'll come to your house
and do your laundry!
1210
01:22:25,100 --> 01:22:27,500
- It will! Sure!
- No!
1211
01:22:27,700 --> 01:22:29,700
Stop! Stop!
1212
01:22:35,000 --> 01:22:36,700
What are you doing?
1213
01:22:42,600 --> 01:22:44,600
You from the government?
1214
01:22:47,700 --> 01:22:50,800
Can she do anything else?
If I want, yes.
1215
01:22:51,100 --> 01:22:54,200
She's, of course, taking care
of the children.
1216
01:22:54,500 --> 01:22:58,200
And I think if I ask her to
1217
01:22:58,400 --> 01:23:01,400
to prepare a meal for tonight,
she can do it.
1218
01:23:07,500 --> 01:23:08,800
No problem.
1219
01:23:09,700 --> 01:23:14,200
She's coming twice a week,
4 hours a day.
1220
01:23:14,400 --> 01:23:18,400
So I can do everything I want
for me, for the house, for my husband,
1221
01:23:18,500 --> 01:23:21,500
during 4 hours.
It's very precious for me.
1222
01:23:22,400 --> 01:23:26,400
You don't have any associations?
Nothing to help like that?
No.
1223
01:23:26,600 --> 01:23:30,200
Nobody from the government
comes to your home in America
1224
01:23:30,400 --> 01:23:33,900
and does your laundry for you,
if you're a new mother.
1225
01:23:34,900 --> 01:23:36,900
- It's difficult.
- Yeah.
1226
01:23:38,300 --> 01:23:42,500
Something that I experience a lot
with my own family is guilt.
1227
01:23:43,100 --> 01:23:46,400
Guilt for being here almost and seeing
1228
01:23:46,800 --> 01:23:49,600
the advantages and the benefits I have
at such a young age.
1229
01:23:49,700 --> 01:23:52,900
Things that my parents
work their whole life for
1230
01:23:52,900 --> 01:23:58,400
and haven't even come close to touching.
It's really hard
to know that you're here
1231
01:23:58,500 --> 01:24:01,900
in a very privileged position
you know, not living the high life,
1232
01:24:02,000 --> 01:24:05,800
but in comparison, definitely.
And that seems completely...
1233
01:24:06,800 --> 01:24:07,900
unfair.
1234
01:24:08,700 --> 01:24:12,100
One of the things that keeps
everything running here is that...
1235
01:24:12,500 --> 01:24:16,100
the government is afraid of the people.
They're afraid of protests.
1236
01:24:16,200 --> 01:24:18,400
They're afraid of reactions
from the people.
1237
01:24:18,800 --> 01:24:21,400
Whereas in the States,
people are afraid of the government.
1238
01:24:21,500 --> 01:24:24,700
They're afraid of... of...
of acting up.
1239
01:24:24,800 --> 01:24:27,300
They're afraid of protesting.
They're afraid of getting out.
1240
01:24:27,900 --> 01:24:30,300
In France, that's what people do.
1241
01:25:10,600 --> 01:25:12,500
Free college education,
1242
01:25:12,500 --> 01:25:15,900
free medical care,
government employed nannies...
1243
01:25:16,000 --> 01:25:19,100
I began to wonder
how do they pay for all this?
1244
01:25:19,500 --> 01:25:22,700
And then I realized...
They're drowning in taxes!
1245
01:25:23,100 --> 01:25:27,700
I wanted to see what effect
this might have
on a average middle class family.
1246
01:25:28,000 --> 01:25:29,900
So I went to find out.
1247
01:25:34,200 --> 01:25:35,200
- Hello!
- Hello.
1248
01:25:35,400 --> 01:25:37,200
- Welcome.
- Welcome.
1249
01:25:37,700 --> 01:25:39,300
It's really nice.
1250
01:25:49,200 --> 01:25:51,500
- It's the news.
- Yes. Thanks.
1251
01:25:54,100 --> 01:25:58,700
What is your combined income
for the 2 of you together
for... say one month?
1252
01:26:04,400 --> 01:26:07,400
And yet you live very nicely
on that income.
1253
01:26:17,100 --> 01:26:20,500
And how much do you pay
each month on your mortgage?
1254
01:26:27,800 --> 01:26:30,400
How many cars do you own?
- Two.
- Two.
1255
01:26:30,600 --> 01:26:33,400
Do you owe any money
from medical bills?
1256
01:26:35,300 --> 01:26:38,200
Is there any other debts,
loans, anything?
1257
01:26:39,400 --> 01:26:41,100
Only the apartment.
1258
01:26:41,300 --> 01:26:44,000
And, what are your other big expenses?
1259
01:26:44,500 --> 01:26:45,700
The fish.
1260
01:26:49,000 --> 01:26:50,400
Vegetables.
1261
01:26:50,600 --> 01:26:54,700
Vegetables are
a big month expense for you.
Yes. Fruit.
1262
01:26:54,800 --> 01:26:56,800
- Yoghurt.
- Yoghurt.
1263
01:26:57,200 --> 01:27:00,100
What are your other big expenses?
Holidays.
1264
01:27:00,700 --> 01:27:02,200
Very important.
1265
01:27:17,900 --> 01:27:19,600
- Kenya.
- We like.
1266
01:27:20,700 --> 01:27:22,900
Are you happy?
Yes.
1267
01:27:42,500 --> 01:27:45,400
After seeing all this,
I began to wonder...
1268
01:27:46,600 --> 01:27:49,700
Was there a reason our government
and our media
1269
01:27:50,000 --> 01:27:52,200
wants us to hate the French?
1270
01:27:58,000 --> 01:28:01,100
Are they worried
we might like the French?
1271
01:28:06,100 --> 01:28:08,600
Or like their ways of doing things?
1272
01:28:16,900 --> 01:28:20,300
It was enough to make me
put away my "freedom fries".
1273
01:28:31,300 --> 01:28:33,300
Meanwhile, back at home,
1274
01:28:33,600 --> 01:28:38,200
hospitals had found a new way
to deal with patients
who didn't have health insurance
1275
01:28:39,000 --> 01:28:41,200
and couldn't pay their bill.
1276
01:28:42,400 --> 01:28:46,700
I was standing up against the wall
and I saw a cab
do a u-turn,
1277
01:28:47,000 --> 01:28:50,100
pull up to the curb,
and I watched to see
what was happening
1278
01:28:50,200 --> 01:28:54,200
because I had a feeling
what was going to occur,
'cause it's not a new thing.
1279
01:28:54,600 --> 01:28:57,200
They pulled up right here
by this yellow fire hydrant
1280
01:28:57,500 --> 01:29:02,000
and dropped Carol off and
immediately pulled away.
And as soon as they pulled away,
1281
01:29:02,200 --> 01:29:04,500
she walked out into the street
about out to here.
1282
01:29:04,600 --> 01:29:08,200
She did walk all the way down
to the drive way down here,
completely confused,
1283
01:29:08,300 --> 01:29:11,900
not knowing...
has no shoes on whatsoever
and just a hospital gown.
1284
01:29:12,000 --> 01:29:14,300
If you've ever been to a hospital,
you know they're thin.
1285
01:29:14,400 --> 01:29:16,700
And that's when
one of our staff members went out
1286
01:29:16,800 --> 01:29:18,600
and asked Carol
if she needed any assistance
1287
01:29:18,700 --> 01:29:22,100
and found out that she was confused
and disoriented
and didn't know where she was.
1288
01:30:37,600 --> 01:30:42,200
Kaiser Permanente in Bellflower hospital
had put her in a cab
1289
01:30:42,400 --> 01:30:46,100
and directed them
to bring her to this drop-off point.
1290
01:30:46,400 --> 01:30:49,800
But the names of the hospitals
had been taken off of both bracelets
1291
01:30:49,900 --> 01:30:51,000
before she arrived here.
1292
01:30:51,100 --> 01:30:54,300
I have seen others here
that have come through our doors,
1293
01:30:54,400 --> 01:30:55,900
who have got IV still on their arms.
1294
01:30:56,300 --> 01:30:58,700
They told me
that at their shelter alone,
1295
01:30:59,100 --> 01:31:02,200
over 50 patients had been dumped there
by hospitals.
1296
01:31:02,700 --> 01:31:03,900
Their options are very few :
1297
01:31:04,100 --> 01:31:06,000
either open the front door
and let them out,
1298
01:31:06,100 --> 01:31:08,700
which isn't the humane thing to do,
something we don't want to do,
1299
01:31:08,900 --> 01:31:11,200
or we try to find some place
for them to go.
1300
01:31:11,700 --> 01:31:14,900
And right now,
Skid Row is the best bet in town.
1301
01:31:16,600 --> 01:31:18,600
In fact, the night before we were there,
1302
01:31:19,100 --> 01:31:22,600
the county hospital run by
the university of Southern California,
1303
01:31:23,000 --> 01:31:25,400
one of the richest private schools
in the country,
1304
01:31:25,600 --> 01:31:27,500
dumped another patient off on the curb.
1305
01:31:29,800 --> 01:31:33,200
A woman unable to pay her hospital bill.
1306
01:31:36,300 --> 01:31:37,500
Do you know how you got here?
1307
01:31:37,600 --> 01:31:39,300
- By the cab.
- The cab?
1308
01:31:39,400 --> 01:31:42,300
From General Hospital,
[they] gave him the cab fare.
1309
01:31:45,400 --> 01:31:49,400
He dropped me off there,
he actually forced me out of the car.
1310
01:31:49,800 --> 01:31:51,600
Ma'am, are you in pain right now?
1311
01:31:52,300 --> 01:31:54,500
- Are you in pain?
- Yes, I am.
1312
01:31:54,600 --> 01:31:55,800
Is there anything we can...
1313
01:31:56,000 --> 01:31:59,000
She, at this time, has broken ribs,
broken collarbone,
1314
01:31:59,300 --> 01:32:02,100
and stitches
that are not completely healed
1315
01:32:02,500 --> 01:32:05,100
across the top of her head
and on the side of her head.
1316
01:32:05,400 --> 01:32:06,500
Now let me ask you, ma'am.
1317
01:32:06,700 --> 01:32:08,300
Before they dropped you off,
1318
01:32:08,600 --> 01:32:11,300
- did they ask you
if you knew where you were going?
1319
01:32:12,500 --> 01:32:15,400
So they didn't ask you any questions
about your orientation,
1320
01:32:15,500 --> 01:32:17,900
whether or not you knew
what was going on.
1321
01:32:18,800 --> 01:32:21,400
No, they just told me
to take care of myself.
1322
01:32:25,800 --> 01:32:29,400
May I take a minute to ask a question
that has been on my mind?
1323
01:32:31,600 --> 01:32:32,600
Who are we?
1324
01:32:35,000 --> 01:32:36,700
Is this what we've become?
1325
01:32:37,700 --> 01:32:39,800
A nation that dumps its own citizens
1326
01:32:40,200 --> 01:32:42,300
like so much garbage
on the side of the curb,
1327
01:32:42,700 --> 01:32:45,100
because they can't pay
their hospital bill?
1328
01:32:47,100 --> 01:32:49,500
I always thought and believe to this day
1329
01:32:49,900 --> 01:32:51,900
that we're good and generous people.
1330
01:32:52,100 --> 01:32:54,100
This is what we do
when somebody's in trouble.
1331
01:32:54,800 --> 01:32:57,900
Anybody gets sick,
we all get together and help.
1332
01:32:58,400 --> 01:32:59,600
People with a good heart...
1333
01:33:00,500 --> 01:33:01,900
You feel like you're sacrificing,
1334
01:33:02,000 --> 01:33:03,900
but then you get a blessing
from doing this
1335
01:33:04,100 --> 01:33:05,300
and that's the way we all feel.
1336
01:33:05,800 --> 01:33:06,800
... and a good soul.
1337
01:33:07,100 --> 01:33:08,600
We've got a lot of community support,
1338
01:33:08,800 --> 01:33:11,600
and we're gonna all keep working
until we locate this child.
1339
01:33:11,900 --> 01:33:13,800
Neighbors who are quick
to lend a helping hand
1340
01:33:13,900 --> 01:33:15,700
to anyone in their hour of need.
1341
01:33:16,300 --> 01:33:17,900
I deliver meals to them,
1342
01:33:18,500 --> 01:33:22,800
but my life has been so blessed
that it's just the least that I can do.
1343
01:33:23,900 --> 01:33:26,400
They say that you can judge a society
1344
01:33:27,000 --> 01:33:29,700
by how it treats
those who are the worst-off.
1345
01:33:31,000 --> 01:33:32,400
But is the opposite true?
1346
01:33:33,000 --> 01:33:34,600
That you can judge a society
1347
01:33:35,600 --> 01:33:37,400
by how it treats its best?
1348
01:33:39,300 --> 01:33:40,400
Its heroes?
1349
01:33:41,700 --> 01:33:44,900
The firefighters and police,
rescue and recovery workers
1350
01:33:45,200 --> 01:33:47,200
have responded with true heroism.
1351
01:33:48,700 --> 01:33:50,600
It was their initial heroism
1352
01:33:51,100 --> 01:33:53,800
that thwarted
the objectives of the terrorists.
1353
01:33:54,300 --> 01:33:56,400
Without regard, in many instances,
1354
01:33:56,600 --> 01:33:59,300
to their own safety and security...
1355
01:33:59,500 --> 01:34:01,200
They truly are heroes.
1356
01:34:01,800 --> 01:34:03,700
We owe them everything!
1357
01:34:05,100 --> 01:34:07,000
Here they are, folks, the men and women
1358
01:34:07,200 --> 01:34:09,400
who have been on the frontlines,
for New York,
1359
01:34:09,500 --> 01:34:11,400
and for all of us in America!
1360
01:34:12,000 --> 01:34:14,200
Tonight is dedicated to you!
1361
01:34:21,500 --> 01:34:23,600
Don't forget about the raffles
going on over there,
1362
01:34:23,700 --> 01:34:25,300
we got $1 each.
1363
01:34:26,500 --> 01:34:28,700
I spent two and a half year down there,
1364
01:34:29,200 --> 01:34:32,100
I got upper and lower,
breathing problems.
1365
01:34:32,200 --> 01:34:33,700
I need a double lung transplant
1366
01:34:33,900 --> 01:34:35,800
but I was diagnosed
for pulmonary fibrosis.
1367
01:34:35,900 --> 01:34:39,500
I haven't slept in a bed
in over 5 years, I sleep on a chair...
1368
01:34:39,700 --> 01:34:42,800
with a blanket in the living room,
because if I lay down, I can't breathe.
1369
01:34:43,200 --> 01:34:45,900
There were hundreds of rescue workers
on 9/11
1370
01:34:46,200 --> 01:34:48,100
who were not city employees,
1371
01:34:48,500 --> 01:34:52,700
but rather went down to Ground Zero
on their own to help out.
1372
01:34:52,800 --> 01:34:54,900
We need volunteers for Thursday!
1373
01:34:55,100 --> 01:34:58,900
And many developed
serious respiratory illnesses.
1374
01:34:59,800 --> 01:35:01,500
That's when the government said,
1375
01:35:01,700 --> 01:35:06,200
"They are not our responsibility,
because they weren't on our payroll."
1376
01:35:08,500 --> 01:35:12,500
John Graham is an EMT volunteer
from Paramus, New Jersey.
1377
01:35:13,800 --> 01:35:16,800
He was in Lower Manhattan
when he heard the planes hit,
1378
01:35:17,400 --> 01:35:18,700
and rushed over to help.
1379
01:35:19,900 --> 01:35:22,800
He worked in the rescue effort
for the next few months,
1380
01:35:23,000 --> 01:35:26,500
but then had trouble receiving benefits
for his illness.
1381
01:35:27,900 --> 01:35:30,100
No, they'd just deny it for any reason.
1382
01:35:30,800 --> 01:35:33,300
It's just a terrible waiting game.
1383
01:35:33,400 --> 01:35:35,800
I really feel like
they're waiting for you to die.
1384
01:35:37,500 --> 01:35:38,600
It's terrible.
1385
01:35:39,000 --> 01:35:40,700
I never thought that we would do this.
1386
01:35:42,200 --> 01:35:44,000
That the United States would do this.
1387
01:35:44,200 --> 01:35:48,100
William Maher is a volunteer member
of New Jersey's fire service.
1388
01:35:48,700 --> 01:35:51,700
He spent two months
working on the pile at Ground Zero,
1389
01:35:51,900 --> 01:35:56,400
recovering bodies or body parts,
and it deeply affected him.
1390
01:35:56,500 --> 01:35:59,800
I'm experiencing
a lot of disturbing dreams,
1391
01:35:59,900 --> 01:36:01,600
or whatever you'd like to call them,
1392
01:36:01,900 --> 01:36:05,100
and it affected
what I was doing at night,
1393
01:36:05,200 --> 01:36:06,500
and you know, unaware of it
1394
01:36:06,600 --> 01:36:09,700
because I was asleep and I just kept
grinding and grinding my teeth.
1395
01:36:09,800 --> 01:36:12,800
The upper fronts are damaged,
practically beyond repair
1396
01:36:12,900 --> 01:36:16,100
because of my constant grinding
over the last three years.
1397
01:36:16,200 --> 01:36:18,000
Before, I was
at workers-comp. board already
1398
01:36:18,100 --> 01:36:22,300
for the 9/11 volunteers fund,
and I've been denied 3 times,
1399
01:36:22,400 --> 01:36:26,700
and hopefully I will go
on my 4th appeal soon,
1400
01:36:26,900 --> 01:36:29,200
if I can get
the necessary documentation.
1401
01:36:31,700 --> 01:36:34,900
Of course,
there was a $50 million fund set up
1402
01:36:35,100 --> 01:36:37,400
supposedly to help rescue workers.
1403
01:36:37,700 --> 01:36:40,300
Ladies and gentlemen,
the governor of New York, George Pataki.
1404
01:36:41,200 --> 01:36:44,300
But the government,
like the health insurance companies,
1405
01:36:44,800 --> 01:36:47,800
made it very difficult
for people to receive help.
1406
01:36:48,300 --> 01:36:52,300
You have to have spent
a certain amount of time at Ground Zero,
1407
01:36:52,400 --> 01:36:55,400
you have to be able to establish that,
1408
01:36:55,600 --> 01:36:59,700
you do have to file an affidavit
within the next year,
1409
01:37:00,400 --> 01:37:03,000
relating your work experiences
at Ground Zero
1410
01:37:03,100 --> 01:37:06,000
and even with all of that,
it's not automatic.
1411
01:37:06,100 --> 01:37:08,800
There is a presumption,
when certain illnesses occur,
1412
01:37:09,000 --> 01:37:13,100
but that presumption can be rebutted
by other medical evidence.
1413
01:37:13,700 --> 01:37:18,000
So we think it is a very fair approach
that protects our heroes.
1414
01:37:25,100 --> 01:37:26,100
I'm sorry.
1415
01:37:26,400 --> 01:37:31,300
Reggie Cervantes was a volunteer
emergency medical technician on 9/11.
1416
01:37:31,700 --> 01:37:33,500
Nothing makes it go away sometimes,
1417
01:37:33,700 --> 01:37:37,700
not water, not cough medicine,
not anything,
1418
01:37:37,900 --> 01:37:39,800
It's just...
1419
01:37:40,400 --> 01:37:44,200
burning in my throat and irritated
and it just gets to me coughing.
1420
01:37:44,600 --> 01:37:46,500
Sometimes I have trouble breathing
1421
01:37:46,800 --> 01:37:48,400
because I can't catch my breath.
1422
01:37:51,200 --> 01:37:53,000
Reggie spent her days at Ground Zero
1423
01:37:53,600 --> 01:37:56,900
carrying bodies
and treating other rescue workers.
1424
01:37:57,400 --> 01:38:00,600
My airway was totally burnt
that first week,
1425
01:38:00,700 --> 01:38:02,700
and I had trouble breathing by then.
1426
01:38:03,300 --> 01:38:06,000
But we wanted to see
if we could dig anybody up alive,
1427
01:38:06,100 --> 01:38:07,300
we wanted to see...
1428
01:38:08,500 --> 01:38:11,500
if we had lost anybody,
if we were still missing somebody.
1429
01:38:12,600 --> 01:38:16,000
I wanted to help.
I was trained for this.
1430
01:38:16,600 --> 01:38:20,100
You know, you see somebody
who is in need, you help them.
1431
01:38:22,700 --> 01:38:24,900
Reggie had difficulty getting treatment.
1432
01:38:25,700 --> 01:38:28,400
Too sick to work, and with no income,
1433
01:38:28,900 --> 01:38:30,600
she was forced to quit her job,
1434
01:38:31,000 --> 01:38:34,900
and used her savings to move her
and her kids out of the city.
1435
01:38:37,700 --> 01:38:40,300
It's hard to figure out
how you're supposed to get help.
1436
01:38:40,900 --> 01:38:43,300
We're trying to go about it
the right way.
1437
01:38:45,000 --> 01:38:46,000
But we're ignored.
1438
01:38:47,400 --> 01:38:51,100
But not everyone after 9/11
was ignored by the government.
1439
01:38:52,700 --> 01:38:55,800
We're now approaching the 5-year
anniversary of the 9/11 attacks.
1440
01:38:57,800 --> 01:39:00,700
So I'm announcing today
that Khalid Shaikh Mohammed,
1441
01:39:01,700 --> 01:39:04,700
Abu Zubaydah, Ramzi Binalshibh,
1442
01:39:05,200 --> 01:39:08,000
and 11 other terrorists in CIA custody,
1443
01:39:08,300 --> 01:39:12,000
had been transferred to
the US naval base at Guantanamo Bay.
1444
01:39:14,000 --> 01:39:15,200
On that island today
1445
01:39:15,300 --> 01:39:19,400
are some of the world's
most ardent enemy combatants.
1446
01:39:19,700 --> 01:39:23,200
These detainees are deadly
and include the 20th hijacker,
1447
01:39:23,400 --> 01:39:26,900
as well as a number
of Osama bin Laden's personal bodyguards
1448
01:39:27,200 --> 01:39:31,100
and others who had a direct role
in the September 11 attacks.
1449
01:39:32,000 --> 01:39:34,400
The kind of people held in Guantanamo
1450
01:39:34,700 --> 01:39:37,500
include terrorist trainers,
bomb makers...
1451
01:39:37,700 --> 01:39:39,700
Many of them have
American blood on their hands
1452
01:39:39,800 --> 01:39:43,100
and they are certainly
the elite of Al-Quaeda.
1453
01:39:43,600 --> 01:39:45,600
It seems to me we have an obligation
1454
01:39:45,900 --> 01:39:49,800
to treat these individuals
as enemy combatants.
1455
01:39:51,100 --> 01:39:54,800
And then I learned
it wasn't all bad news, at Gitmo.
1456
01:40:00,900 --> 01:40:04,000
Detainees representing a threat
to our national security
1457
01:40:04,600 --> 01:40:07,100
are given access
to top-notch medical facilities.
1458
01:40:07,600 --> 01:40:10,600
They have acute care, 24 hours a day,
1459
01:40:10,900 --> 01:40:12,700
in which surgical procedures,
1460
01:40:12,900 --> 01:40:16,400
everything can be performed right there,
in the detainee camps.
1461
01:40:16,600 --> 01:40:19,400
This is the dental clinic,
well, the health clinic/dental clinic.
1462
01:40:19,600 --> 01:40:21,400
We have a physical therapy department,
1463
01:40:21,500 --> 01:40:23,900
we have X-ray capabilities
with digital X-rays.
1464
01:40:24,200 --> 01:40:26,100
We have one single operating room.
1465
01:40:26,300 --> 01:40:31,500
Health personal to detainee ratio
is 1 to 4, remarkably high.
1466
01:40:31,600 --> 01:40:34,000
We do sick call on the blocks
3 times per week,
1467
01:40:34,400 --> 01:40:35,600
care for them there if they can.
1468
01:40:35,900 --> 01:40:38,500
We'll bring that detainee
back to the clinic to be seen there.
1469
01:40:39,000 --> 01:40:41,200
Screening for cancer
is taking place there.
1470
01:40:41,300 --> 01:40:42,900
Colonoscopy is a procedure
1471
01:40:43,000 --> 01:40:46,000
which is performed there
on a routine basis.
1472
01:40:46,100 --> 01:40:49,000
We have diabetes, high blood-pressure,
high cholesterol.
1473
01:40:49,300 --> 01:40:52,300
We do periodically monitor of the weight
and nutrition of the detainees,
1474
01:40:52,400 --> 01:40:54,000
so that we can track those detainees
1475
01:40:54,100 --> 01:40:55,800
to make sure
we're seeing them frequently,
1476
01:40:56,000 --> 01:40:58,500
monitoring their labs [test results]
and their overall health.
1477
01:40:58,600 --> 01:40:59,900
Their medical attention...
1478
01:41:00,100 --> 01:41:02,300
They're getting
way better medical treatment than...
1479
01:41:02,500 --> 01:41:03,900
I've ever had.
1480
01:41:05,200 --> 01:41:07,500
So you think it's as good as most HMOs
in the US?
1481
01:41:07,700 --> 01:41:09,500
Certainly very similar and as good, sir.
1482
01:41:09,600 --> 01:41:12,400
I live with an impression
that health care there is...
1483
01:41:12,900 --> 01:41:15,800
clearly better
than they received at home
1484
01:41:16,600 --> 01:41:20,400
and as good as many people
receive in the USA.
1485
01:41:22,000 --> 01:41:25,000
So there is actually one place
on American soil
1486
01:41:25,400 --> 01:41:27,900
that had free universal health care.
1487
01:41:28,900 --> 01:41:30,800
That's all I needed to know.
1488
01:41:32,900 --> 01:41:34,800
I went down to Miami, Florida,
1489
01:41:36,100 --> 01:41:37,500
got myself a boat,
1490
01:41:38,900 --> 01:41:40,500
and loaded up Bill,
1491
01:41:41,200 --> 01:41:42,200
Reggie,
1492
01:41:42,900 --> 01:41:44,000
and John...
1493
01:41:44,600 --> 01:41:46,700
- Thanks.
- Welcome, sir.
1494
01:41:46,900 --> 01:41:48,200
... and anyone else I could find
1495
01:41:48,400 --> 01:41:50,900
that needed to see a doctor
and couldn't afford one.
1496
01:41:51,200 --> 01:41:54,700
So many people showed up,
I had to get a couple extra boats.
1497
01:41:55,300 --> 01:41:57,600
And I called up Danna Smith from Denver,
1498
01:41:57,900 --> 01:42:00,400
who is now on 9 different medications,
1499
01:42:00,500 --> 01:42:02,800
and asked her
if she'd like to come along.
1500
01:42:03,000 --> 01:42:06,300
I figured she'd like to get out
of her daughter's basement for a while.
1501
01:42:07,300 --> 01:42:08,400
All right, let's go!
1502
01:42:25,000 --> 01:42:27,000
Which way to Guantanamo Bay?
1503
01:42:27,900 --> 01:42:29,100
Can we go?
1504
01:42:29,700 --> 01:42:32,300
We're not going to Cuba,
we're going to America!
1505
01:42:33,300 --> 01:42:34,700
It's American soil!
1506
01:43:11,800 --> 01:43:12,800
We made it.
1507
01:43:28,700 --> 01:43:30,800
There it is. There's the runway.
1508
01:43:31,600 --> 01:43:34,100
That's the prison over there
where the detainees are.
1509
01:43:34,400 --> 01:43:36,800
- We're very close.
- Yes, we're very close.
1510
01:43:40,900 --> 01:43:42,700
The white building is the hospital,
I think.
1511
01:43:45,200 --> 01:43:46,200
Okay, let's go.
1512
01:43:51,600 --> 01:43:53,300
We commandeered a fishing boat,
1513
01:43:54,200 --> 01:43:56,300
and sailed into Guantanamo Bay.
1514
01:43:58,200 --> 01:43:59,900
As we approached the line in the water
1515
01:44:00,100 --> 01:44:02,800
between the American
and Cuban side of the bay,
1516
01:44:03,100 --> 01:44:05,200
we were told to be careful for mines.
1517
01:44:08,700 --> 01:44:10,000
Permission to enter.
1518
01:44:10,400 --> 01:44:12,900
I have three 9/11 rescue workers.
1519
01:44:13,600 --> 01:44:15,500
They need some medical attention.
1520
01:44:20,200 --> 01:44:25,000
These are 9/11 rescue workers,
they just want some medical attention.
1521
01:44:25,200 --> 01:44:27,400
The same kind that Al-Qaeda is getting.
1522
01:44:30,400 --> 01:44:33,000
They don't want any more
than you're giving the evil-doers.
1523
01:44:33,500 --> 01:44:34,700
Just the same.
1524
01:44:38,400 --> 01:44:41,000
No one in the guard tower was responding
and then,
1525
01:44:41,000 --> 01:44:42,900
suddenly we heard a siren
1526
01:44:43,200 --> 01:44:45,200
and we figured
it was time to get out of here.
1527
01:44:46,000 --> 01:44:48,900
But what was I supposed to do
with all these sick people
1528
01:44:49,200 --> 01:44:50,700
and no one to help them.
1529
01:44:51,000 --> 01:44:54,700
I mean here, we were stuck
at some God-forsaken Third-World country
1530
01:44:55,200 --> 01:44:56,600
and communists, no less.
1531
01:44:57,000 --> 01:44:59,800
When I was a kid,
these people wanted to kill us.
1532
01:45:00,800 --> 01:45:02,300
What was I supposed to do?
1533
01:45:23,100 --> 01:45:25,600
Excuse me, we're looking for a doctor.
1534
01:45:25,700 --> 01:45:27,200
Is there a doctor here in Cuba?
1535
01:45:42,900 --> 01:45:44,700
All right, thank you very much.
Thank you.
1536
01:45:45,500 --> 01:45:48,100
OK. OK. I know what you're thinking.
1537
01:45:48,600 --> 01:45:50,400
Cuba is where Lucifer lives.
1538
01:45:53,400 --> 01:45:55,300
The worse place on Earth.
1539
01:45:55,600 --> 01:45:57,900
The most evil nation ever created.
1540
01:45:58,900 --> 01:46:00,300
How do we know that?
1541
01:46:00,600 --> 01:46:03,300
Cause that's what we've been told
for over 45 years.
1542
01:46:03,500 --> 01:46:06,500
... that a series of offensive
missile sites
1543
01:46:07,000 --> 01:46:10,500
can be none other than to provide
a nuclear strike capability
1544
01:46:11,000 --> 01:46:12,500
against the western hemisphere.
1545
01:46:12,700 --> 01:46:14,700
I'm not gonna yield until Fidel Castro
1546
01:46:15,000 --> 01:46:16,700
allows freedom on the island.
1547
01:46:19,500 --> 01:46:21,200
You can count on it.
1548
01:46:22,200 --> 01:46:23,300
Put it in the bank.
1549
01:46:24,600 --> 01:46:27,100
It seems that what really bugged us
about Castro
1550
01:46:27,500 --> 01:46:31,000
was that he overthrew
the dictator that we liked.
1551
01:46:31,600 --> 01:46:34,600
And replaced him with a dictator
that we didn't like:
1552
01:46:35,400 --> 01:46:37,100
himself.
1553
01:46:38,200 --> 01:46:40,500
And so now, after all these years,
1554
01:46:40,800 --> 01:46:42,700
the one thing the Cubans do have,
1555
01:46:43,000 --> 01:46:45,300
is free universal health care.
1556
01:46:45,900 --> 01:46:47,900
They've become known around the world
1557
01:46:48,200 --> 01:46:51,000
as having not only one
of the best health care systems
1558
01:46:51,400 --> 01:46:54,700
but as being one of the most
generous countries in providing doctors
1559
01:46:54,800 --> 01:46:57,600
and medical equipment
to Third World countries.
1560
01:46:58,000 --> 01:47:02,600
In the US, health care cost
run nearly $6.000 per person.
1561
01:47:02,800 --> 01:47:06,400
But in Cuba, they spend only $251.
1562
01:47:06,700 --> 01:47:08,600
And yet the Cubans are able to have
1563
01:47:08,700 --> 01:47:11,200
a lower infant mortality rate
than the US,
1564
01:47:11,600 --> 01:47:14,600
a longer average live-span than the US.
1565
01:47:15,400 --> 01:47:17,800
They believe in preventative medicine.
1566
01:47:17,900 --> 01:47:20,500
And it seems like there's a doctor
on every block.
1567
01:47:22,100 --> 01:47:24,600
Their only sin,
when it comes to health care,
1568
01:47:24,900 --> 01:47:29,000
seems to be that
they don't do it for profit.
1569
01:47:29,400 --> 01:47:32,200
Anybody got any medication right now
for the pharmacy?
1570
01:47:38,400 --> 01:47:40,000
Hello. Are you the pharmacist?
1571
01:47:40,900 --> 01:47:42,200
You have this?
1572
01:47:44,800 --> 01:47:47,200
- Cause this one's similar to yours?
- Yeah.
1573
01:47:47,900 --> 01:47:49,800
It's a $120 in the US.
1574
01:47:49,900 --> 01:47:52,200
- This is a $120 in the US.
- Yes.
1575
01:47:55,500 --> 01:47:57,800
3.20. So how much is that
in American dollars?
1576
01:47:58,100 --> 01:48:00,300
It's like a... 5 cents.
1577
01:48:00,600 --> 01:48:01,600
- 5 cents?
- Yeah.
1578
01:48:15,000 --> 01:48:16,500
Thank you very much.
1579
01:48:16,900 --> 01:48:18,400
Muchas Gracias.
1580
01:48:19,100 --> 01:48:22,500
A $120 is a lot of money
when you're getting
1581
01:48:22,600 --> 01:48:27,100
a $1000 in security disability [checks]
and you need 1 or 2 a month.
1582
01:48:27,200 --> 01:48:30,700
5 cents here,
it's like the biggest insult.
1583
01:48:31,600 --> 01:48:33,700
It just doesn't make any sense.
1584
01:48:37,400 --> 01:48:40,400
I wanna fill a suitcase up
and go back home with it.
1585
01:49:06,400 --> 01:49:09,400
I took my group of sick Americans
to a hospital
1586
01:49:09,600 --> 01:49:11,700
to see if they could get some care.
1587
01:49:13,500 --> 01:49:16,500
They didn't ask for money
or an insurance card.
1588
01:49:19,700 --> 01:49:20,800
Just their name.
1589
01:49:26,900 --> 01:49:29,700
That was the entire intake session.
1590
01:49:49,800 --> 01:49:52,000
Thank you very much for doing this.
1591
01:49:54,700 --> 01:49:57,200
I asked them
to give us the same exact care
1592
01:49:57,500 --> 01:49:59,900
they give their fellow Cubans citizens.
1593
01:50:00,100 --> 01:50:02,000
No more, no less.
1594
01:50:02,500 --> 01:50:04,300
And that's what they did.
1595
01:50:04,700 --> 01:50:07,700
I'm Dr. Roque. I'm going turn
on my decent specialties.
1596
01:50:07,900 --> 01:50:09,800
- John Graham.
- How are you feeling?
1597
01:50:10,200 --> 01:50:12,400
My lungs hurt. I have pain.
1598
01:50:12,800 --> 01:50:15,900
I get pretty severe
nose bleeds at times.
1599
01:50:16,000 --> 01:50:18,100
I get terrible headaches
in the middle of the night
1600
01:50:18,200 --> 01:50:19,400
but I haven't been evaluated
1601
01:50:19,500 --> 01:50:21,400
for the sleep apnea for 9 years.
1602
01:50:21,500 --> 01:50:25,200
- Yeah, I have...
- Many medications for lungs problems.
1603
01:50:25,500 --> 01:50:28,200
Almost every medication
for lung problems, I've got.
1604
01:50:28,500 --> 01:50:32,300
After 9/11, since the things that have
happened, my teeth sort of falling out.
1605
01:50:32,400 --> 01:50:35,700
Because of certain conditions,
I was grinding.
1606
01:50:35,900 --> 01:50:38,400
There's one test
that they recommended I take,
1607
01:50:38,500 --> 01:50:41,100
that is about 5 to $7.000.
1608
01:50:41,300 --> 01:50:46,400
The dentist that I talked to,
it's like $15.000 or more.
1609
01:50:46,600 --> 01:50:48,900
Now it's 2 years
I have no medical coverage
1610
01:50:49,100 --> 01:50:51,500
so I can't go for the last part
of the test.
1611
01:50:54,100 --> 01:50:56,500
It's okay, everything's gonna be okay.
Right?
1612
01:50:58,100 --> 01:50:59,300
I am so...
1613
01:51:00,400 --> 01:51:04,400
It's so hard for me to digest
somebody saying it's free.
1614
01:51:05,800 --> 01:51:09,900
Because 20 years of our lives
have been spent fighting.
1615
01:51:10,900 --> 01:51:14,500
So I am so grateful. I...
1616
01:51:15,700 --> 01:51:18,000
No, You don't need to say that.
1617
01:51:21,800 --> 01:51:24,200
Come on, don't cry.
Everything's gonna be okay. Right?
1618
01:51:24,700 --> 01:51:27,000
At least what we can do, right?
1619
01:52:49,300 --> 01:52:53,500
Reggie was diagnosed with a series
of pulmonary and bronchial problems.
1620
01:52:54,100 --> 01:52:57,600
The Cubans doctors gave her
a treatment plan to follow back home.
1621
01:52:58,800 --> 01:53:01,900
Along with some
of those 5 cent inhalers.
1622
01:53:03,100 --> 01:53:06,700
William Maher received a number
of treatments on his neck and his back.
1623
01:53:07,000 --> 01:53:09,600
And having ground down his teeth
for 3 years straight
1624
01:53:09,800 --> 01:53:12,200
due to post-traumatic stress disorder
1625
01:53:12,400 --> 01:53:14,800
he left Cuba with a new set of teeth.
1626
01:53:17,300 --> 01:53:21,200
After a series of test on his heart,
lungs, blood and stomach,
1627
01:53:21,400 --> 01:53:23,900
John now knew
what his ailments were.
1628
01:53:24,200 --> 01:53:27,600
He was given a strict plan to follow,
plus a number of treatments
1629
01:53:28,500 --> 01:53:31,200
and was feeling better
than he had in years.
1630
01:53:32,200 --> 01:53:36,600
The Cubans doctors were able
to take Donna of 5 of her 9 medications.
1631
01:53:37,000 --> 01:53:38,800
And with a correct diagnosis,
1632
01:53:39,100 --> 01:53:43,200
gave her a treatment plan
to help her live a more normal life.
1633
01:53:49,400 --> 01:53:51,600
When the firefighters and paramedics
in Havana
1634
01:53:51,700 --> 01:53:54,200
heard that the 9/11 rescue workers
were in town,
1635
01:53:54,500 --> 01:53:57,100
they invited them over
to one of their fire houses.
1636
01:53:57,800 --> 01:53:59,800
And so, on our last day there,
1637
01:54:00,100 --> 01:54:02,700
as we arrived, they stood at attention
1638
01:54:02,900 --> 01:54:05,700
because, they said, they wanted to honor
1639
01:54:06,000 --> 01:54:07,600
the heroes of 9/11.
1640
01:54:54,000 --> 01:54:55,000
My brother.
1641
01:54:55,100 --> 01:54:59,200
The brothers we lost on 9/11
was felt around the world.
1642
01:55:05,300 --> 01:55:07,400
Don't hesitate to hug your brother.
1643
01:55:12,900 --> 01:55:15,300
It's very important to them
to wear the SCBA
1644
01:55:15,400 --> 01:55:17,500
so they don't end up like me.
1645
01:55:18,800 --> 01:55:19,900
These tanks.
1646
01:55:20,000 --> 01:55:21,900
SCBA :
Self Contained Breathing Aparatus.
1647
01:55:45,400 --> 01:55:48,500
If this is what can happen
between supposed enemies,
1648
01:55:49,200 --> 01:55:52,700
if one enemy can hold out his hand
and offer to heal,
1649
01:55:53,100 --> 01:55:55,500
then what else is possible?
1650
01:55:56,800 --> 01:55:59,200
"Mike, fahrenheit is not
a temperature measurement."
1651
01:55:59,300 --> 01:56:01,800
That's when I heard that the man
who runs the biggest
1652
01:56:01,900 --> 01:56:04,500
anti-Michael Moore website
on the internet
1653
01:56:04,800 --> 01:56:06,900
was going to have to shut it down.
1654
01:56:07,100 --> 01:56:09,800
BAD NEWS
He could no longer afford to keep it up
1655
01:56:10,200 --> 01:56:12,000
because his wife was ill
1656
01:56:12,400 --> 01:56:15,500
and they couldn't afford
to pay for her health insurance.
1657
01:56:16,600 --> 01:56:19,800
He was faced with a choice of
either keep attacking me
1658
01:56:20,500 --> 01:56:22,700
or pay for his wife's health.
1659
01:56:23,800 --> 01:56:26,500
Fortunately, he chose his wife.
1660
01:56:27,600 --> 01:56:31,200
But something seemed wrong about
being forced into such a decision.
1661
01:56:32,000 --> 01:56:33,700
Why in a free country
1662
01:56:33,800 --> 01:56:36,200
shouldn't he be able
to have health insurance
1663
01:56:36,400 --> 01:56:38,700
and exercise his 1st Amendment right
1664
01:56:38,800 --> 01:56:40,900
to run me into the ground?
1665
01:56:42,600 --> 01:56:46,900
So I wrote a check for the $12.000
he needed to keep his wife insured
1666
01:56:47,100 --> 01:56:50,700
and in treatment,
and send it to him anonymously.
1667
01:56:53,500 --> 01:56:55,200
His wife got better
1668
01:56:55,700 --> 01:56:58,700
and his website is still going strong.
1669
01:57:04,600 --> 01:57:06,800
It was hard for me to acknowledge that
1670
01:57:07,200 --> 01:57:10,400
in the end,
we truly are all in the same boat.
1671
01:57:11,400 --> 01:57:13,900
And that,
no matter what are our differences,
1672
01:57:14,200 --> 01:57:16,500
we sink or swim together.
1673
01:57:17,300 --> 01:57:20,300
That's how it seems to be
everywhere else.
1674
01:57:21,400 --> 01:57:23,300
They take care of each other.
1675
01:57:23,500 --> 01:57:25,400
No matter what their disagreements.
1676
01:57:27,100 --> 01:57:29,900
You know, when we see
a good idea from another country,
1677
01:57:30,200 --> 01:57:31,900
we grab it.
1678
01:57:32,900 --> 01:57:35,600
If they build a better car,
we drive it.
1679
01:57:36,900 --> 01:57:39,800
If they make a better wine,
we drink it.
1680
01:57:41,200 --> 01:57:44,100
So, if they have come up with
a better way to treat the sick,
1681
01:57:44,900 --> 01:57:46,600
to teach their kids,
1682
01:57:47,800 --> 01:57:49,800
to take care of their babies,
1683
01:57:51,200 --> 01:57:53,400
to simply be good to each other,
1684
01:57:53,900 --> 01:57:55,500
then what's our problem?
1685
01:57:56,600 --> 01:57:58,400
Why can't we do that?
1686
01:57:59,400 --> 01:58:01,100
They live in a world of "we",
1687
01:58:01,400 --> 01:58:02,800
not "me".
1688
01:58:03,800 --> 01:58:07,500
We'll never fix anything until
we get that one basic thing right.
1689
01:58:08,500 --> 01:58:11,500
And powerful forces hope
that we never do.
1690
01:58:12,400 --> 01:58:16,000
And that we remain the only country
in the western world
1691
01:58:16,200 --> 01:58:19,600
without free universal health care.
1692
01:58:20,400 --> 01:58:23,800
You know, if we ever did remove
the chokehold of medical bills,
1693
01:58:24,500 --> 01:58:27,500
college loans, day care,
1694
01:58:27,700 --> 01:58:30,800
and everything else that makes us afraid
to step out of line,
1695
01:58:32,000 --> 01:58:34,100
well, watch out,
1696
01:58:34,800 --> 01:58:37,100
cause it'll be a new day in America.
1697
01:58:38,200 --> 01:58:42,000
In the meantime,
I'm gonna go get the government
1698
01:58:42,900 --> 01:58:44,000
to do my laundry.